• Oversee team of Trust and IRA professionals for the Charlotte, Chicago and Nashville regions providing daily administrative management/oversight for team of trust administrators and fiduciary specialists• Oversee Trust Book of 300 plus accounts, inlcuding overseeing day to day administration, client meetings, liaising with accountants, lawyers and life insurance professionals• Ensure documents, transactions, distributions, and tax reporting are in compliance with the applicable laws, Reg 9 regulations and department policies and procedures• Develop/refine risk scorecard processes driving team teams to successful ratings/performance • Analyze trusts for new business acceptance purposes, review/approve document drafts (trusts, wills, releases, accountings) prepared by external counsel prior to execution;;• Communicate and recommend tax planning opportunities and create estate planning analyses for clients; • Provide ongoing leadership and professional development for IRA and trust administration team.

Drive execution of Global Program Governance and Operating model throughout APAC, EMEA, LatAm and North America of the New Business Initiative Program and Consent Order programs, including, AML and Sworn Documents, Collections Litigation and Servicemen Civil Relief ActDirect communications between control functions (Legal, Risk Compliance, etc.) and the business and project teams to ensure policies/procedures surrounding the introduction of new products, services, funds and offices or changes to operating models, are followedLiaise between Project Teams/Control Functions to ensure all issues are resolved/residual risks associated with the product development are identified & trackedDevelop & deliver training and workshops to the business, project teams and functional groups on Consent Order and NBI programsOversee project life-cycles, including, Business Requirement Documents (BRDs), User Acceptance Training (UAT) & deployment for Consent Order & NBI programsManage global team of three directly & six matrixed professionals associated with the NBI and Consent Order programsOversee Project Leads throughout their project lifecycle to trouble shoot & resolve project issues within the risk framework of GWMReport directly to Senior Level Management on pipeline, trends, metrics & risks associated with the NBI & Consent Order ProgramsCreate policy & procedure documents around new product developments, regulatory requirements & internal changes falling under the NBI or Consent Order programs for Global Wealth ManagementControl Officer for Trust & Estates, International Fiduciary Services, Mortgages & Deposits & Client Services Group, working with each of the business teams to identify inherent risks & controls; reviewing, raising and closing action plans, including Risk Control Self Assessments (RCSAs) associated with each business unitDeveloped and implemented a Conflicts of Interest review for new products and services introduced into Global Wealth Management

Develop project plans & oversee the implementation of projects effecting the International Fiduciary Services group, including firm wide policy updates & regulatory & tax changesPrepare materials regarding updates to new business & product development for quarterly board meetings & Trust Operations and Risk Committee meetings Collaborate with finance on monthly, quarterly & annual reportsDevelop marketing materials for use with clients and prospects, including materials on the duties of a trustee and a complete flip book of structures and its benefitsDevelop & present internal skills training for the International Fiduciary Services practice covering topics which include country specific issues, credit & lending within fiduciary structures, subscriptions & redemptions & cross border concernsDevelop new market specific solutions based on client demand & changing regulatory and tax laws; starting from conception to implementation & launch, including presentation to global approval committees within the bank Create and provide internal training on regulatory issues (e.g. FATCA, Rubik, CISA) and updates to guidelines, policies and procedures within the International Fiduciary Services practiceReview and provide comments on administrative and risk issues in Trusts and Company structures where J.P. Morgan is named as a fiduciary; determine if the proposed document is suitable business for J.P. Morgan as Trustee; provide comments & suggestions to client advisors on how to remedy potential issuesCollaborate with Trust Officers, Bankers & Wealth Advisors on new business acceptance, regulatory and tax changes within global markets and its impact on the fiduciary businessPrepare and present bespoke fiduciary wealth planning solutions to high net-worth & ultra-high net-worth prospects & clients globally Prepare and respond to requests for proposals from family offices and external advisors as it relates to J.P. Morgan international & domestic fiduciary capabilities

Provide new business acceptance review to the Northeast market and the J.P. Morgan Trust Company of DelawareReview and provide comments on administrative and risk issues in Wills and Trusts where JPMorgan is named as a fiduciary; determine if the proposed document is suitable business for JPMorgan as Executor/Trustee; and provide comments and suggestions to client advisors on how to remedy potential issuesReview asset additions to confirm that the assets are acceptable, do not frustrate the trust terms or purpose and, do not result in a concentrationReview existing client/prospect estate plans and provide comprehensive analysis to client/prospect on current documents, suggested wealth transfer strategies and discrepancies within the current estate planPrepare Resignations, Receipts and Releases, Acceptances and Indemnification AgreementsCoordinate new business acceptance procedures with Bankers, Trust Officers and Wealth Advisors to maintain a smooth and consistent on-boarding procedureCollaborate with external legal counsel and advisors to identify client objectives and advise on strategies and solutionsCollaborate with Trust Officers, Bankers and Wealth Advisors on new trust business to develop and execute estate plans Provide internal training on policies and procedures surrounding new business acceptance and ongoing administration

Associate in the Personal Planning department focusing on Trusts and Estates and Elder Law. I addressed issues concerning elder planning, including: Article 81 guardianships; pooled income trusts; medicaid planning and medicaid applications. Additionally, I prepared various estate documents, including, QPRTs, GRATs, Wills, Revocable and Irrevocable Trusts.