Amber Tserdanis Email and Phone Number
Hi, Iβm Amber Tserdanis, a motivated professional with a wealth of experience in sales, admin and small business management. My educational background includes a Certificate IV in Small Business Management and a Certificate of Registration in Real Estate. Additionally, I successfully completed my High School Certificate.I started my professional journey at Westpac as a Customer Service Representative, where I first developed my impeccable professional phone manner and honed my skills in conflict resolution and computer proficiency. Shortly after, I embraced the role of Receptionist at Energize Health Club, acting as the crucial first point of contact for clients while managing a multitude of enquiries through various channels with professionalism.In my tenure as Store Manager at Silverblue, I oversaw all store operations, strategically developing and managing relationships to significantly improve customer service delivery. With a strong focus on mentoring, I inspired my staff to achieve optimal performance through effective training and development. My initiative in developing social media marketing strategies and in-store promotions led to a broader customer base and increased sales opportunities, underlining my proficiency in marketing and advertising.As a Sales Associate at One Teaspoon, I seamlessly executed daily storefront operations and crafted visually compelling merchandising displays that elevated customer service levels. With a knack for details, I adeptly managed inventory while concurrently handling cashier responsibilities with precision and accuracy.I have further demonstrated my commitment to process improvements and efficiency optimization in my role as Office Administrator at Pacific Outdoors, where I provided steadfast support to the accounting and management teams. My proactive role in developing, reviewing, and improving administration systems, policies, and procedures significantly enhanced the operational efficiency of the company.With strong communication skills, a self-motivated mindset, and a history of fostering collaboration within diverse, cross-functional teams, I am dedicated to achieving high-impact results in every professional endeavor I undertake. Feel free to connect!
One Teaspoon
View- Website:
- oneteaspoon.com.au
- Employees:
- 15
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Sales AssociateOne Teaspoon May 2023 - PresentSydney, New South Wales, AustraliaI am proud to have been a part of the One Teaspoon team since May 2023, and I currently hold the position of Sales Associate. In this role, I have consistently strived for excellence in all aspects of my work, contributing to the overall success of the store. Here's a brief overview of my key responsibilities and achievements:ποΈ Facilitated daily storefront operations and crafted captivating visual merchandising displays.π©βπ©βπ§βπ§ Elevated customer service standards, offering personalized product recommendations.πΌ Managed inventory with precision, including cashier duties and stock assessments.π Spearheaded stock audits and delivered timely, accurate stock level reports.π¦ Efficiently handled stock replenishment orders while maintaining impeccable shop aesthetics.Throughout my tenure, I have been dedicated to optimizing team performance, enhancing shop efficiency, and consistently surpassing targets.
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Office AdministrationPacific Outdoors Jan 2019 - May 2023Northern Beaches, New South Wales, AustraliaI have had the privilege of serving as an integral part of the Pacific Outdoors team in Newport, NSW, since January 2019 till May 2023. In my role as an office administrator, I've been entrusted with a range of responsibilities that have allowed me to contribute significantly to the organization's operations and growth. Here's a snapshot of my contributions:π Supported the accounting and management teams in budgeting, spending monitoring, payroll processing, and invoice management.π Committed to continuous process improvement, enhancing efficiency through the development and refinement of administration systems, policies, and procedures.π Managed phone calls, skillfully screening and directing them to the appropriate staff members.π§ Efficiently handled incoming correspondence via phone and email, categorizing mail for action or non-action items.ποΈ Conducted various administrative tasks, including filing, document scanning, and faxing, ensuring meticulous organization and storage of information.During my tenure, I also achieved the following milestones:π Introduced a user-friendly electronic filing system, enhancing document accessibility.π Implemented project management software, contributing to company-wide efficiency improvements. -
Customer Service & Stock AssociateAuor Feb 2020 - Dec 2022BalgowalahDuring my time as a Customer Service & Stock Associate at Auor in Balgowalah, NSW from February 2020 to December 2022, I had the privilege of contributing to the company's success by combining my dedication to exceptional service with my meticulous approach to inventory management. Here's a glimpse of my key responsibilities and achievements:π¦ Assisted in pulling and packing products based on daily orders, ensuring accuracy and timeliness.π€ Supported the delivery of top-notch customer service by promptly responding to inquiries and efficiently processing refunds and exchanges.π Monitored product quality and promptly reported any issues, maintaining high standards.π Performed stocktaking duties, ensuring proper organization and rotation of products within the warehouse.π Identified opportunities to enhance processes and team efficiency, fostering continuous improvement. -
Store ManagerSilverblue 2009 - Jan 2019New South WalesAs a Store Manager at Silverblue, NSW from 2009 to January 2019, I held a central role in overseeing store operations and prioritizing the development of relationships to enhance the delivery of exceptional customer service. Here's a snapshot of my key responsibilities and achievements:π’ Managed store operations, focusing on relationship-building to elevate customer service.π₯ Mentored and motivated staff to optimize their performance through effective training and development.π Oversaw staff management tasks, including rostering and recruitment.π’ Developed and executed social media marketing strategies and shop promotions to expand the customer base and boost sales.π¦ Managed full cycle store operations, including inventory, ordering, and payroll processing.π Committed to continuous process improvement, particularly in optimizing team efficiency and meeting sales targets.π¬ Demonstrated excellent communication and negotiation skills when working with customers and suppliers. -
ReceptionistEnergize Health Club 2007 - 2008New South WalesAs a Receptionist at Energize Health Club in NSW from 2007 to 2008, I held the crucial role of being the initial point of contact for both new and existing clients. Here's a summary of my primary responsibilities and notable achievements:π Acted as the welcoming face and voice of the health club, serving as the first point of contact for clients.π§ Handled a high volume of incoming calls, emails, and in-person inquiries with a friendly and professional demeanor.πΌ Managed a significant volume of calls and in-person queries, consistently providing excellent customer service to foster repeat business. -
Customer Service RepresentativeWestpac 2005 - 2006New South WalesAs a Customer Service Representative at Westpac in NSW from 2005 to 2006, I played a vital role in ensuring top-notch customer experiences. Here's a concise overview of my responsibilities and accomplishments:π€ Welcomed and assisted customers in a professional manner, serving as the initial point of contact and contributing to the delivery of high-quality customer service.π¦ Provided valuable advice on account openings and specialized in handling complex transactions.πΌ Offered recommendations and guidance to promote relevant bank products and services.π Adhered meticulously to policies and procedures concerning data entry and transaction processing to safeguard the confidentiality of customer information.Achievements:π Consistently surpassed established Key Performance Indicators (KPIs) and targets, showcasing a commitment to excellence in customer service and sales.
Amber Tserdanis Education Details
Frequently Asked Questions about Amber Tserdanis
What company does Amber Tserdanis work for?
Amber Tserdanis works for One Teaspoon
What is Amber Tserdanis's role at the current company?
Amber Tserdanis's current role is Experienced Sales & Office Admin Professional | Adept in Business Operations & Customer Service | Proactive Leader | Certified in Small Business Management.
What schools did Amber Tserdanis attend?
Amber Tserdanis attended Northern Beaches Secondary College.
Who are Amber Tserdanis's colleagues?
Amber Tserdanis's colleagues are India White, Trish Sartorelli, Toni Ashcroft, Rachael Simpson-D'alessandro, Rosie Moss, Tara Fraser.
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