Amber Verma Email and Phone Number

• Spearheaded the migration of a US-based client's sales process to the Salesforce platform.• Conducted direct engagement with end-users to gather comprehensive requirements.• Designed and implemented tailored solutions on Salesforce Sales Cloud.• Streamlined processes and boosted efficiency through strategic architecture.• Maintained continuous collaboration with stakeholders to ensure optimal system functionality and user satisfaction.

• Developed customized Insurance and Ecommerce solutions utilizing LWC, Flows, Process builders and other development tools for clients spanning Australia, India, and Japan. These solutions greatly enhanced client engagement. • Implemented solutions for an insurance company with $27 billion in assets in the US, incorporating Email-to-Case automation, SharePoint Integration (GET, POST) using Batch Apex, Visualforce, Triggers, and various other functionalities, resulting in a 20-30% reduction in ticket processing time. • Curated impactful proof-of-concepts (POCs) such as Agent & Broker communities using FSC and integration of maps inside Salesforce using Google and HERE APIs, contributing to pre-sales pitches to clients. • Oversaw code review and optimization for over 10 peers, enhancing application performance and efficiency. • Led training and supervised more than 30 freshers and 6 contractors.

• Developed and deployed an Amazon Alexa skill available on Amazon downloaded by over 200 users.• Utilized a tech stack comprising various AWS Cloud services, including DynamoDB, Lambda, and the Alexa Skills Kit.