Amber Wilcox Email and Phone Number

- Maintaining rapport with clients and nurses alike- Managing, hiring, and terminating employees per company policies and procedures - Overseeing pay rates for nurses in the field- Promoting open communication between all departments - Overseeing schedules for all patients and nurses- Managing the nurses and clients after hours if issues arise- Perform weekly billing and payroll reports for office

Assisted agency in preparing for a successful accreditation surveyResponsible for ordering appropriate medical supplies for clientsOversaw and negotiated vendor contractsResponsible for IT solutions for office, including software and hardware troubleshootingHandled recruitment postings and scheduled interviews for nursing staff

*Use independent judgment and client consultation to define and confirm client objectives on all new and reopen desktop investigation referrals.* Built client relationship and expanded business in client utilization of special investigation services* Assigned and monitored field investigation team to ensure completion of client objectives