• Apply Minnesota Health Care policies to process applications, review client health care applications to determine eligibility, MMIS and MAXIS use and knowledge, MNsure eligibility system knowledge, calculate client income, read and understand changing policies, customer service, problem solving skills,research and respond to determinations, knowledge of Health Care Reform. Knowledge of MN Statutes, Provide strong oral and written communication to co-workers and consumers, navigate multiple databases to ensure correct data entry, understanding and advanced knowledge of MN Data Privacy Act and Federal HIPAA laws. Research,analyze and resolve complicated issues using federal and state policies and procedures. Incorporate HCEA concepts and goals into existing structures. Ensure consistency in program delivery. Ability to multi-task to ensure deadlines are met.

• Process new loan applications, prepare closing documents, review signed loan documents, prepare wires to fund loans, board funded loans onto Fiserv, package and send loans sold to brokers, file loan documents, perform customer service, post to general ledgers, cooperate with privacy for customers act, review income statements, balance HUD-1 documents, over see all loan sales functions, review time cards, complete annual reviews for current employees, complete and review monthly reports. Assist with preparing quarterly board reports/books. Provide leadership to loan sales teams overseeing all functions of loan sales team. Ensure production and performance standards are met. Organize projects and prioritize work loads for entire team. Ability to communicate with customers and team members to maintain work flow. Assign tasks to individual team members.

Prepared orders, customer service representative, answering the phone, creating orders,creating menus, problem solving skills, work well under pressure, fast paced environment