Amber Khan Email & Phone Number

Woodstock, Md, Us

Worked with cross-functional teams, including marketing and service providers to identify and pursue new business opportunities with influencers and social media marketing.Led a team providing guidance, training, and support to ensure sales targets are met or exceeded.Maintained an analytical attitude, using data to understand best our customers and how we can better help them.Created and delivered presentations to potential clients, including product demos and proposals.Copywriting emails to be sent out for email marketing for an mass audience.Demonstrated strong negotiation and communication skills, with the ability to build and maintain relationshipswith clients.

San Francisco, California, United States

Assisted in the development and execution of customer onboarding and training programs to ensure a smooth transition and successful integration of new customers.Utilized customer relationship management (CRM) software to track and manage customer interactions, identify trends and issues, and develop personalized solutions to address customer needs.Worked with cross-functional teams to resolve complex customer issues and escalate urgent matters as needed.Taken customers through tailored success plans as soon as they become a customer, ensuring a clear understandingof what success means to them from the start.Effectively communicated with various departments within our customers' organizations, including product, tech, and marketing, to establish a clear understanding of the benefits our platform brings to each department.Worked as part of a team to bring our collective knowledge to work for each customer's success.

Provided exceptional customer service, handling a high volume of inbound customer inquiries and requests via phone, email, and in-person interactions.Responded to customer inquiries in a timely and professional manner, resolving issues and addressing concerns to ensure customer satisfaction.Utilized customer relationship management (CRM) software to track and manage customer interactions, identify trends and issues, and develop personalized solutions to address customer needs.Conducted regular customer check-ins and reviews to assess customer satisfaction and identify opportunities for improvement.

Bachelor'S Degree, Business Administration

Activities and Societies: President, Muslim Student Association, University of Baltimore

Early Childhood Education And Teaching

High School Diploma