Amber Black Email & Phone Number

Beaufort County, South Carolina, United States

• Provides support to employees on various HR related topics and respond to routine HR questions. • Reviews, routes, and processes applications, enrollments, information, documents, and data; assists with recruitment processes.• Reviews and processes personnel actions to execute salary and status changes, and other related transactions; assures accuracy of information and data entry to comply with established policies and procedures; prepares and processes documents and information in an accurate and timely manner to ensure records are current and readily available.• Processes new hire paperwork; orients newly hired employees.• Creates and maintain employee personnel, training, and evaluation records.• Administers benefits program; communicates changes in plans and deductions during open enrollments; and updates benefit elections.• Maintains compensation and benefits records; answers questions about compensation, wage/payroll, and benefits plans.• Coordinates and processes a variety of leaves of absences for employees; counsel employees regarding their rights and obligations concerning leaves; and ensures compliance with FMLA.• Assists with keeping HRIS system current and accurate by performing system audits.• Provides reports to various government agencies.• Maintains confidentiality of all work-related matters, personnel records, and information.• Handles special project assignments.• Performs other related duties of a similar nature or level.

Savannah, Georgia Area

• Created key internal HR policies, procedures, processes, and practices to accommodate surges in staffing growth; grew 8 to 100+ employees in first 12 months• Provided HR subject matter expertise and hands-on leadership, while regularly analyzing, diagnosing, designing, and revising people programs, policies, practices, and SOPs to sustain positive company-wide employee relations• Managed the day-to-day, full cycle HR needs, while directing departmental strategic activities, including but not limited to: Talent Acquisition, Organizational Development and Retention, Compensation and Benefits, Employee Relations, Performance Management and Career Development (i.e. performance reviews, succession plans, mentoring programs, training)• Lead strategic, company-wide change initiatives by demonstrating clear, honest, and transparent communication, to drive employee confidence and trust in leadership, by providing management with coaching and guidance on all matters invoking employee relations• Worked closely with management to promote HR as being a strategic partner that adds value by helping to build culture and mitigate company risk• Continuously promoted career development by introducing programs that contribute to establishing a culture of “life-long learners”• Ensured regulatory compliance by overseeing and administering the annual healthcare and ancillary plans, as well as 401(k) benefit programs • Developed new hire orientation and established digital onboarding to streamline processes and maximize efficiency• Implemented the Company’s cloud-based talent management system, hire-to-retire, via myPay Solutions

Savannah, Georgia Area

• Provided daily employee relations guidance and conducted investigations within assigned client groups in CA, IL, FL, VA• Directed day-to-day operations of the workforce mgmt team, ensuring monthly completion of 4,500+ field evaluations• Implemented the Company’s cloud-based talent management system, via Cornerstone, to support 5,000+ team members, enabling management to conduct digital performance evaluations, action plans, and corrective actions• Developed custom reports with visual graphs to provide management the tools to properly analyze and interpret the hard data collected within the system, to enable staffing decisions and future forecasting of workforce planning needs• Regularly partnered with senior management, to review and analyze performance data to identify successors, while partnering with the recruiting team to determine potential back fills, to ensure company staffing needs were met• Continuously solicited feedback from users and stakeholders, via surveys, to identify areas of opportunity for improvement.

Savannah, Georgia Area

Assumed duties outlined below, in addition to duties performed as HR Manager: • Managed a team of HR Generalists; provided continuous developmental exposure to offer new situational skills• Mentored team members and exposed them to situational learning opportunities to further develop HR skills and expertise• Influenced and established a collaborative team environment based on seeking and sharing knowledge and skills• Inspired employees to perform at their best by requesting their feedback and involving them in decision making • Conducted compensation survey to analyze company wages and determine competitive market compensation plans• Regularly solicited to provide my feedback, ideas, opinions, and subject matter expertise on future strategies and initiatives

Savannah, Georgia Area

• Supported 120+ managers at the corporate, district, regional, and/or divisional level, providing daily guidance and conflict management solutions to employee relations matters for 1,600+ employees within my assigned client groups• Maintained knowledge of federal and state employment & labor laws for assigned client groups in IL, GA, FL, OH, MO, VA, WI• Wrote directives and delivered training to management on Company policies and standard workplace practices related to recruitment, hiring, benefits, talent management, and terminations, i.e. EEO, FLSA, ADA, FMLA, ACA, ERISA, USERRA, and Title VII• Facilitated terminations, investigations, rescinded offers, promotions, and corrective actions in partnership with management• Conducted investigations and consulted with management to resolve employee relations matters within assigned client areas• Prepared & drafted responses to EEOC, OSHA, and Wage Claims received within assigned client groups• Partnered with legal to represent the organization at personnel-related hearings and investigations for assigned client areas• Oversaw the administration of unemployment claims

Beaufort, Sc

Assumed duties outlined below, in addition to the duties performed as HR Representative: • Assisted employees daily with questions pertaining to benefits, policy interpretation, and various other employment related questions for 1,300+ employees• Conducted recruitment, new-hire onboarding, orientation, training, people development, promotions, transfers, retention, manpower planning, employee relations, and terminations for management within my assigned client groups• Administered the LOA/FMLA function across the company, ensuring compliance and tracking benefit premiums for payroll• Assisted in the implementation of a new HR training program for HIPOs by selecting program curriculum via Skillsoft.• Responsible for ensuring compliance with state and federal agencies in matters pertaining to employment law, benefits administration, Family Medical Leave Act, and wage and hour law.• Applied the use of Six Sigma Methodologies

Beaufort, Sc

• In first 90 days, implemented the company’s web-based performance management system via Performance Manager.• Designed and delivered training to prepare management and department heads on how to use the new performance system.• Continuously administered and maintained the database daily to ensure all performance evaluations were completed timely • Assisted employees with daily system questions and navigated them through the portal, while troubleshooting tech issues• Conducted company-wide compensation survey to analyze market salaries and determine market adjustments necessary to continue offering competitive compensation plans, while establishing new pay bands and ranges for revised pay grades

Beaufort, Sc

• Assisted employees daily with questions pertaining to benefits, policy interpretation, and various other employment related questions for an organization comprised of approx. 1,400+ employees.• Supported the administration of employee benefit programs, including developing, planning, and conducting weekly new hire orientation and annual open enrollment sessions.• Daily administration of employee benefit programs included: Medical/Dental/Vision plans, 401(K), 457 & Roth 401(K) Deferred Compensation plans, SCRS and PORS Retirement Plans, Basic and Supplemental Life Insurance, Long Term and Short-Term Disability, Family Medical Leave Act, and Workers’ Compensation. • Maintained online benefits database to apply changes and make updates to the employee emergency leave transfer bank• Assisted in ensuring compliance with state and federal agencies in matters pertaining to employment law, benefits administration, Family Medical Leave Act, and wage and hour law.• Prepared reports and documents as required for numerous external agencies

Columbus, Ohio Area

• Managed daily Human Resources functions for 70+ employees, while overseeing all aspects of employee relations and providing guidance to management to resolve employee issues, investigations, administration of progressive corrective action, policy development and training, to ensure compliance with all applicable state and federal legislation.• Processed bi-weekly payroll for approx. 70+ employees, unemployment claims, STD claims, worker’s compensation reports, benefit programs, and COBRA administration. • Facilitated 401(k) educational meetings, new hire orientation/on boarding programs and sexual harassment training: coordinated wellness programs as well as employee and management training programs.• Managed talent acquisition and retention efforts for exempt/non-exempt positions, while ensuring compliance of job descriptions and leave of absence practices and programs.• Prepared monthly reports including headcount, attrition, attendance, and performance reviews.• Continuously sought to improve Human Resources programs to attract and retain employees, such as total rewards, recognition, and employee appreciation activities.

Columbus, Ohio Area

• Processed new hire, transfer, and termination paperwork for employees working on Dept. of Education government contract• Obtained new-hire fingerprints and conducted new-hire packet training for government contract security clearance • Completed daily reports including production, corrective action, and expense reports• Assisted in the communication and interpretation of company policies, procedures, and benefits during new-hire orientation• Prepared confidential personnel files for new hires and maintained personnel files for remaining employees• Aided in reviewing bi-weekly payroll registers for accuracy, prior to processing• Answered multiple phone lines for a 600+ associate facility

Columbus, Ohio, United States

• Processed confidential customer account information and drafted letters to respond to customer account requests• Documented customer accounts to notate debtor’s approval/denial for CCCS program on past due collection account• Completed data entry and keyed in customer/debtor’s account details to convert from paper to electronic format• Sorted and distributed departmental mail for the CCCS (consumer credit counseling services) department • Processed micro-film account information, documentation, and historical details to convert and transfer into data processor• Completed special projects as assigned by department head

Bachelor'S Degree

Master'S Degree, Human Resources Management/Personnel Administration, General

Anticipated class of 2023