Amber Brasel Email & Phone Number

Gallatin Gateway, Mt, Us

Big Sky Meadow Village, Montana, United States

Oversee daily department operations including: weekly and private guided trips, between 20-25 special events a season, maintaining equipment rentals for multiple sports, and optimize rental proceduresSupervise guide and attendant staff for project management, scheduling, training, and assist in hiring, and community developmentMaintained and assisted with development for a multi use trail network and developed all signageDeveloped SOP’s and training plans for all summer and winter activities as well as administrative tasksDevelop activities calendar and pricing for following seasons including extensive multi day backcountry outdoor programing

Albuquerque, New Mexico, United States

Developed and adjusted operations to rental and program departments to help continue and streamline operations and safe business practices during the COVID crisisDesign and execute an average of 240 outdoor adventure programs a year of multiple disciplines with varying lengths of timeCo-implemented a new PMS system and tailored it to needsMade product layout and purchasing decisions for rental and outdoor programming to improve operationsMaintained social media platforms and submitted marketing information to brand programsMade purchasing decisions, scheduled staff, and created budgetsInitiated staff trainings and cultural developmentAssign maintenance and guided programs to staff and volunteersManaged between 30-60 volunteer guides

Facilitated rental shop operations during summer and winter operations Assisted in the management of guest activities, on and off property reservations, and coordination for other on property departmentsScheduled and made reservations on multiple property management platforms, Microsoft applications, POS, and Google servicesAdvised guests on year round gear and activity selectionsGuided and instructed multiple on and off site activities ranging from biking hiking, winter sports, water sports, and national park tours, and challenge course instruction

I currently provide sales services for clients including creating advertisements, sales videos, riding tuneups, contacting potential buyers, and meeting with potential buyers for a demonstration. I also provide training for all types of horses. This includes, problem solving, seasonal tuneups, and colt starting.

Emigrant, Montana

Provided excellent customer service on horseback rides by choosing appropriate routs, teaching, and informing on the ranch and surrounding area. Aided in managing a horse heard of 140 horses including minor veting, pasture management, feeding, and observing for any injuries or abnormal behavior.

Fort Collins, Colorado

This position requires strong skills in multitasking and customer service. Responsible for managing multiple tables while keeping customer satisfaction high, and stocking and organizing server stations. I manage irate customers and involve a manager when necessary.

Fort Lupton, Colorado

I prepared and maintained personal training schedules for horses, working three to six in a day. I was responsible for reaching out and contacting potential clients to add to my schedule. I maintained professional and positive relations by giving the owners reports and applying medical attention when needed. Facilitated the sale of one of the horses.

Gypsum, Co

Time was split between waiting tables and greeting guests and guiding trail rides into the Flat Tops Wilderness area. I aided in preparing food for the kitchen and preparing rooms for incoming guests. During rides we were responsible for the safety of the guests, answering questions as well as possible, and instructing in proper riding procedures.

White River National Forrest

I scouted for open trails and the pest possible routs to take pack trips, prepared camps in advance, and maintained trails. I was responsible for safely and effectively packing gear. I was charged with aiding in preparing food for trips and cooking while at camps. Responsible for learning trails and taking guests through trails in the White River National Forrest and Mount Zirkel Wilderness.

Franktown, Co

As the assistant trainer I was in control of gathering and preparing horses for riding. I assisted with training seven or more rescue horses in a day as well as developed horses to allow them to become adoptable. I also aided in the processing of new horses coming into the facility.

Franktown, Colorado

I maintained a clean barn environment and prepared horses for training. I provided assistance in training and exercising client horses. When appropriate, I aided in giving clients lessons and managing clinics.