In Say More About That... ...And Other Ways to Speak Up, Push Back, and Advocate for Yourself and Others, veteran inclusion strategist, coach, writer, and speaker Amber Cabral delivers an incisive and practical guide to assertively addressing inequitable treatment you see at home, work, school, and other settings. The book offers a complete communications toolkit for equity advocacy you can deploy on your own behalf and on behalf of others.You’ll get the tactics, context, and tools that make being brave and speaking up a lot easier. You’ll also find:A thorough discussion of the fundamentals of inclusion and equity, including concepts of advocacy and allyship, privilege, and identityAn examination of the social landscape that makes speaking up so dauntingExplorations of the most effective language and tactics you can use when you make a stand for yourself or othersThe perfect resource for underrepresented professionals, allies, advocates, and people seeking to make a positive difference in the world, Say More About That is the assertiveness manual you need if you’ve been meaning to speak up but are worried about being drowned out.https://www.wiley.com/en-us/Say+More+About+That:+And+Other+Ways+to+Speak+Up,+Push+Back,+and+Advocate+for+Yourself+and+Others-p-9781119839323

Allies and Advocates: Creating an Inclusive and Equitable Culture delivers a powerful and useful message about inclusion and diversity in everyday life. While some books settle for vague advice and catchphrases, readers of Allies and Advocates will benefit from the book’s:• Straightforward style and applicable action items• Real-world examples highlighting inclusion best practices• Implementable tactics to assist people in seeing how they can help create an inclusive environmentPerfect for anyone who works in a professional environment, Allies and Advocates is especially useful for those in middle and upper management and those involved in the training and orientation of employees. If you are looking forward to building a culture of inclusivity at work or in your personal relationships, and want to learn how to use your privilege to be a better ally, Allies and Advocates: Creating an Inclusive and Equitable Culture is a must-have.www.alliesandadvocates.com

Develop customized strategies, training, workshops and experiences focused on unconscious bias, diversity, inclusion, mentoring, team dynamics and leadership skills for clients, including Division I university athletics departments and global, multi-billion dollar Fortune 500 companies. Counsel professionals on inclusive leadership, culture and diversity behaviors that create authentic and safe spaces in their work environments and communities. Advise clients on transforming initiative-based diversity goals into sustainable, inclusive behaviors that impact organizational cultureProvide operational direction, project and events management guidance to identify and achieve business, talent development and organizational culture goals Working knowledge of EEO laws, diversity measurements and reporting processesCompose timely, business relevant, culture, diversity and inclusion articles, tools and resources for various media outletsSpeak at and participate in industry relevant conferences, discussion panels, national and community events.

Owned and managed the diversity strategy to embed culture, diversity, and inclusion into the associate lifecycle, ensuring continued business relevance and diverse representation sustainability. Lead the defining of diversity data collection methods, executive communications, and immersion workshops for high profile enterprise projects. Consulted internal divisional leadership and external HR partners on designing customized strategies to impact team dynamics and achieve attraction and retention goals based on diversity data. Created and implemented educational, developmental programs, and resources to build cultural competencies for 77,000+ members of management (Director and above) through the Good Faith Efforts diversity programLed transformational culture change and improved operational efficiency for 2,200,000 associates through modernizing company values and behaviors, rewarding positive values-based behavior shifts, deployment of meeting standards, and a decision-making frameworkDrove accountability for improving hourly store associate retention, reducing problematic turnover and poor hiring processes for 600K+ new hires, annually, by providing consistent reporting and analytics; executing senior leadership immersion workshops to expose issues real-time; developing strong relationships with stakeholders; and influencing strategy direction and deliverablesFacilitated training presentations on diversity and inclusion topics including, but not limited to: Cultural Competence, The Business Case for Diversity and Inclusion, Unconscious Bias, Employee Resource Groups (ERG’s) and Diversity Councils, The Next Generation Workplace

Designed and implemented developmental programs in partnership with strategic business partners to accelerate next level readiness and retain top talent. Led extensive community relations and outreach experiences.Corporate Internships, 2013-2015:Owned the Summer Intern Program from intern onboarding to intern conversion including; strategy creation, program implementation, budget management, program execution, and analyticsCompletely revamped the $6MM+ intern program increasing program size by 100% and conversion rate by 15% over two summers; while decreasing program spend by 11%, and shortening the program from 12 to 10 weeksMaintained influential, cross-functional relationships with 650+ leaders including intern managers, intern mentors, HR partners, and vendors to successfully execute program critical training and deliver communicationsCreated strategic priorities, deadlines, program objectives, and exposure/development opportunities for direct reports (3), peers, and program volunteersGlobal Mentoring Programs, 2011-2015:Oversaw the strategy, budget, content development, execution, and assessment of the global mentoring program (Mentor Me), serving 2.2MM associates, globally, and supported and consulted on the diversity sponsorship program (Develop2Lead)Created and executed multiple high potential programs, instructor-led classes, associate resource group programs, mentoring forums, broadcasts, and events focused on capitalizing on the benefits of developmental mentorshipDesigned and managed external mentoring partnerships focused on serving community partners and Next Generation talent, including Wake Forest University corporate fellowship, FORTUNE/U.S. State Department Global Women’s Mentorship Program, and executive sponsored fellow and mentor immersion programsDeveloped, marketed, and launched several mentoring learning tools and resources. Executed several customized, large-scale mentoring immersion and education events

Established, enhanced and maintained relationships with clients seeking customized marketing services. Served as a client advisor identifying mutually beneficial, growth opportunities through various marketing methods. Managed projects that included marketing strategy, web site development, graphic design and production and marketing collateralManaged cross-functional teams of web engineers, designers, and marketing professionals to expand client offerings via new features and channelsCreated and monitored workflow for marketing plans, product direction and budgets to achieve the client goals of the business plans

Reviewed, researched and resolved requests in partnership with Medical Directors and external consultants for medical services or prescriptions that required authorization or exception. Created departmental appeal and denial tracking process and related trainingDrafted templates for written notifications that ensured communication compliance with the standards established by the National Committee for Quality Assurance (NCQA) and Medicaid guidelines

Served as a liaison in Step Two Grievance panel meetings with grieving party, Chief Medical Officer and VP of Customer ServiceDeveloped and implemented Good to Great Claims Payment Exception process. Trained telephone operations department on Good to Great Claims Payment Exception process and introduced enhanced proceduresAnalyzed, researched and resolved highly confidential and sensitive grievance, complaint or quality of care inquiries received via post, fax or telephoneEnsured communication compliance with the standards established by the Office of Federal Insurance Regulation (OFIR), Employee Retirement Income Security Act (ERISA), and National Committee for Quality Assurance (NCQA) guidelines

Developed inaugural Blue Care Network Diversity Training and supplemental Diversity efforts, including; calendars, communications and activitiesConducted needs analysis, research and benchmarked various external diversity trainings and programsFacilitated inaugural Diversity Training to full staff of 1300 employees of Blue Care Network. Collected feedback on Diversity Training experienceIncorporated Diversity and Inclusion to corporate values, including updates to all internal and external documentationCoached supervisors and leaders on opportunities for Diversity and Inclusiveness in meetings or One on One sessionsPresented all Diversity research, proposals, and programs to Joint Leadership Team and Board of Directors for review and approval prior to implementation

Supervise Bargaining Unit telephone operations and written inquiry team of 10-17 full time employeesAdminister monthly One on One meetings with team members to communicate performance statistics, quality scores and set goalsConduct monthly team meetings and flash meetings to communicate time sensitive information to staff

Served as a subject matter expert for Customer Service Telephone Operations and Claims departments in resolving member and provider inquiriesAct as point of contact for sensitive issues as assignedAssist providers in resolving escalated and priority claims related inquires. Produce workforce management reports for upper management review