Amber Cantrell

Amber Cantrell Email and Phone Number

UX Researcher @ Vertex Inc.
Washington, DC, US
Amber Cantrell's Location
Washington DC-Baltimore Area, United States, United States
Amber Cantrell's Contact Details

Amber Cantrell personal email

n/a
About Amber Cantrell

Experienced UX Researcher, with 6 years of industry experience leading foundational and tactical research. Skilled in communicating actionable research insights and stakeholder collaboration. Leverages previous teaching experience through active listening and problem-solving to uncover valuable insights that drive user-centered solutions. Delivers strategy and business value with a commitment to empathy and continuous learning.

Amber Cantrell's Current Company Details
Vertex Inc.

Vertex Inc.

View
UX Researcher
Washington, DC, US
Website:
vertexinc.com
Employees:
2544
Amber Cantrell Work Experience Details
  • Vertex Inc.
    Vertex Inc.
    Washington, Dc, Us
  • Vertex Inc.
    Ux Researcher
    Vertex Inc. Jan 2022 - Nov 2024
    King Of Prussia, Pa, Us
    - Led foundational and tactical research resulting in actionable recommendations with estimated $500,000 dollars worth of development savings in the past 6 months.- Developed detailed personas, user journey maps, and service blueprints to guide design decisions and align decision making with roadmap priorities.- Applied deep product and industry knowledge in order to cross-pollinate research findings to the entire product suite for new and existing software features.- Trained and mentored junior researcher to promotion and UX design team through up-skilling and research democratization exercises.
  • Fiserv
    Ux Researcher
    Fiserv Oct 2019 - Dec 2021
    Milwaukee, Wisconsin, Us
    - End to end research on enterprise level software including discovery, persona development, prototyping, user testing and validation, and pilot/beta product launches- Formulating presentations and deliverables including customer journey maps to guide business leaders and developers in making business and technology decisions that address end users' problems- Collaborating and iterating with stakeholders across business, product, design, engineering, and users in an agile environment
  • Mastery Charter Schools
    Special Education Teacher & Case Manager
    Mastery Charter Schools Aug 2016 - Mar 2019
    Philadelphia, Pa, Us
    - Coached the grade teams to accommodate diverse learners- Created specially designed instruction- Led meetings with IEP team to review and modify education plans- Students made 90% progress towards IEP goals each year
  • Teach For America
    Teach For America Corps Member
    Teach For America Jun 2016 - May 2018
    New York, Ny, Us
    - Learned to facilitate teaching in urban environments - Taught with data driven techniques and a growth mindset - Improved outcomes for students with cognitive, social and emotional disabilities
  • Rutgers University–New Brunswick
    Women'S & Gender Studies Course Instructor
    Rutgers University–New Brunswick Sep 2014 - May 2016
    New Brunswick, New Jersey, Us
    - Designed and taught courses in WGS with classes of 25-45 students- Received a 4.68/5 for overall teaching effectiveness on student survey- Conducted IRB approved research study on teaching methods
  • College Of Charleston
    Reach Teacher
    College Of Charleston Jan 2012 - May 2013
    Charleston, Sc, Us
    - Pre-taught concepts with 5 students with intellectual disabilities- Improved participation rates in college classes- Collaborated with professors to review and discuss concerns
  • College Of Charleston
    Office Manager
    College Of Charleston Aug 2010 - May 2013
    Charleston, Sc, Us
    - Managed course calendar and enrollment questions- Conducted academic research on prenatal testing for the Director of WGS- Scheduled speakers and organized events with 500+ attendees.

Amber Cantrell Education Details

  • University Of Pennsylvania
    University Of Pennsylvania
    Special Education And Teaching
  • General Assembly
    General Assembly
    User Experience Design Immersive Certificate Program
  • Rutgers University
    Rutgers University
    Women'S Studies
  • College Of Charleston
    College Of Charleston
    Women'S Studies

Frequently Asked Questions about Amber Cantrell

What company does Amber Cantrell work for?

Amber Cantrell works for Vertex Inc.

What is Amber Cantrell's role at the current company?

Amber Cantrell's current role is UX Researcher.

What is Amber Cantrell's email address?

Amber Cantrell's email address is am****@****inc.com

What schools did Amber Cantrell attend?

Amber Cantrell attended University Of Pennsylvania, General Assembly, Rutgers University, College Of Charleston.

Who are Amber Cantrell's colleagues?

Amber Cantrell's colleagues are Szabolcs Mozsár, Maria Sorrels, Priya Trigunait, Bill Roth, Chong Kim, Vadivu Maharajan, Gayle Slawter.

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