Amber Bowden Email & Phone Number
@q2.com
5 phones found area 919, 855, and 866
LinkedIn matched
Who is Amber Bowden? Overview
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Amber Bowden is listed as Support | Operations | Product at WarmHub, a company with 12 employees, based in Raleigh, North Carolina, United States. AeroLeads shows a work email signal at q2.com, phone signal with area code 919, 855, 866, and a matched LinkedIn profile for Amber Bowden.
Amber Bowden previously worked as Director, Customer Support at Q2 and Director of Product Operations at Q2. Amber Bowden holds Ba, Economics And Political Science from University Of North Carolina At Chapel Hill.
Email format at WarmHub
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AeroLeads found 1 current-domain work email signal for Amber Bowden. Compare company email patterns before reaching out.
About Amber Bowden
You can find me at the corner of financial services and technology. I began my career working at an online consumer financial services company where I had the opportunity to work on amazing projects geared towards creating innovative financial solutions and building operational efficiencies. Now as a Product Operations leader at Q2, my teams and I serve as the connective tissue between our Product, Engineering, and Client facing teams to drive value and effectiveness in our processes and operations as we carry out our product strategy.Outside of work, you can find me lifting heavy things or enjoying the natural beauty the world has to offer.
Listed skills include Microsoft Office, Research, Leadership, Management, and 9 others.
Amber Bowden's current company
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Amber Bowden work experience
A career timeline built from the work history available for this profile.
Director, Customer Support
Current
Director Of Product Operations
Manager, Product Operations
Responsible for leading both the product operations and support teams for the PrecisionLender product.
Lead Product Specialist
- Created a new support site and documentation (~20 articles) for the launch of the Andi product (virtual analyst) - Learned and used Typescript to create an Andi skill that was deployed as part of the core Andi skills- Learned and assumed ownership of single sign-on implementation process
Product Specialist
Director, Operations
- Director of Operations (Oct. 2015-April 2017)
- Managed the processing of consumer loans (non-mortgage) for a $12 billion annual lending operation
- Established process for the review and remediation of pre- and post-fund Quality Control findings, reducing findings by ~10% in less than 2 months
- Collaborated with Product and Credit divisions to optimize the Operator UI to improve efficiencies and error rate resulting in ~2 min average reduction in loan processing time
- Served as a direct liaison with Credit division, receiving credit committee approval on several initiatives to improve the customer experience while minimizing risk exposure
- Served as a direct liaison with Internal Audit, Compliance, and Legal divisions for third-party and internal process reviews, leading process improvement projects to remediate findings
Manager, Customer Relationships
- Worked with engineering team to outline user requirements for both internal origination system efficiencies and building an internal servicing system for a $100M+ personal loan portfolio
- Served as the liaison between operations, accounting and product teams; identified and implemented new solutions to further automate loan disbursement and personal loan servicing without disrupting service to customers
- Built and trained a team to staff a new office in Healdsburg, CA allowing the organization to meet production goals and client volume while ensuring consistency of processes across multiple locations
Lead Customer Relationship Consultant
- Trained new hires on all department operating procedures
- Revised and wrote standard operating procedures for student loan originations
Customer Relationship Consultant
- Secured relationships with 4 major loan servicers to establish an ACH loan disbursement process, saving ~$32K in annual postage expenses
- Responded to inbound applicant inquiries via phone, live chat, and email using consultative sales techniques to provide quality customer service
- Reviewed 30-40 loan applications daily for file completeness prior to final underwriting and completed outbound correspondence for documentation
- Prepared $1M-$5M of student loans daily for disbursement and transition to third-party servicing
Undergraduate Research Assistant
- Reviewed housing policy briefs and papers for grammar, formatting, content, and references
- Provided content for a commentary letter on Basel III and a document assessing benefits and risks of homeownership for high loan-to-value borrowers in the wake of the financial crisis
- Revised presentations given at professional conferences for understanding by non-academic audiences
Intramural Sports Supervisor And Official
- Supervisor
- Formed a committee to create rules and procedures quizzes for sports officials during the season
- Managed intramural staff as the on-duty program supervisor one evening a week
- Supervised 15-30 officials, scorekeepers, and participants, as well as facilities for intramural events
- Addressed questions and concerns of officials and participants through explanation of rules and procedures
- Provided first aid to participants for minor injuriesOfficial
Diverse Segments Intern
- Led and collaborated with 12 Southeast Division Interns on strategic project for operational and customer experience improvements.presented to divisional senior management and served as the point of contact to the.
- Designed a job aid on the Community Development Mortgage Program as a resource for loan officers
- Marketed to existing customers and first-time homebuyers and created three databases of 200-500 customers for future marketing campaigns
- Expanded knowledge of mortgage, banking, and finance industry through training courses and job shadowing
Development And Communications Intern
- Partners for the Common Good is a loan fund and a U.S. Treasury certified Community Development Financial Institution that participates in loans for community and economic development
- Managed database of 2700+ records of organization contacts for transition to SalesForce CRM
- Prepared summaries of Congressional Hearings on Dodd-Frank and Housing Finance Reform
- Managed weekly banking industry e-newsletter and investor mailing campaign
- Assisted in content development for the new loan transaction website
- Wrote 23-page internal report detailing analysis of CDFI Fund Award Program distribution with a focus on geography and institution classification
Amber Bowden education
-
University Of North Carolina At Chapel Hill
Frequently asked questions about Amber Bowden
Quick answers generated from the profile data available on this page.
What company does Amber Bowden work for?
Amber Bowden works for WarmHub.
What is Amber Bowden's role at WarmHub?
Amber Bowden is listed as Support | Operations | Product at WarmHub.
What is Amber Bowden's email address?
AeroLeads has found 1 work email signal at @q2.com for Amber Bowden at WarmHub.
What is Amber Bowden's phone number?
AeroLeads has found 5 phone signal(s) with area code 919, 855, 866 for Amber Bowden at WarmHub.
Where is Amber Bowden based?
Amber Bowden is based in Raleigh, North Carolina, United States while working with WarmHub.
What companies has Amber Bowden worked for?
Amber Bowden has worked for Warmhub, Q2, Precisionlender, Sofi, and Unc Center For Community Capital.
How can I contact Amber Bowden?
You can use AeroLeads to view verified contact signals for Amber Bowden at WarmHub, including work email, phone, and LinkedIn data when available.
What schools did Amber Bowden attend?
Amber Bowden holds Ba, Economics And Political Science from University Of North Carolina At Chapel Hill.
What skills is Amber Bowden known for?
Amber Bowden is listed with skills including Microsoft Office, Research, Leadership, Management, Community Outreach, Public Speaking, Data Analysis, and Cpr Certified.
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