Amber Dabbs Email & Phone Number

Woodstock, GA

Woodstock, GA

• Provide oversight to multiple cross-business functions focused on the closure of new sales contracts valued at $500K+; responsibilities include contract review, negotiations, and customer satisfaction.
• Develop an executive consultative sales process that educates existing, repeat, and potential customers on the value of various residential properties; have achieved 100% closing rate on all contracted sales.
• Devise regionally appropriate marketing strategies and oversee implementation of those strategies; plans have realized a ROI increased company sales volume by on average 25% year-over-year.
• Analyze market trends, conditions, and activities and design traditional and new media advertising strategies; has positioned current brokerage as an industry leader and has increased market share.
• Cultivate relationships with fellow agents, banks, appraisers, mortgage lenders and brokers, home inspectors, and closing attorneys, contributing to zero loss of clientele and 100% closed business transactions.
• Deliver customer satisfaction and follow up efforts above and beyond the industry standard, resulting in 25% increase year-over-year in repeat business and a 45% increase in personal referrals.

Greater Atlanta Area

• Supported the delivering of services by directly engaging with the customers and assisting them with their invoice questions and answering questions on products and availability.
• Increased efficiency in the Escrow process by collaborating with management to effectively back up Escrow account files onto the main system
• Collected 51% of attempted outstanding Escrow Account proceeds within 2 months of taking over the accounts
• Covered sales representatives’ accounts for both local and national accounts communicating beverage information and pricing to place weekly orders
• Cross trained with outside sales representatives on product knowledge and procedures

Seagrove Beach, Florida

• Responsible for overall bar operations, including staff development, controllable profit plan achievement, guest service, and sales building activities for multi-million dollar/year fine dining restaurant.
• Supported managerial functions including, payroll and timekeeping, HR responsibilities, new hire on boarding and terminations, vendor selection, contract negotiations, and staff training.
• Demonstrated exceptional communication skills in working with the high profile clientele of Seaside and Rosemary Beach to gain top sales.
• Profound wine knowledge
• Responsible for all server’s nightly cash outs, bar inventory, and restaurant cash drop.

Panama City Beach, FL

• Supervised staff of up to 80 servers including monitoring and developing their weekly work schedules and section assignments
• Organized the opening of new restaurant including hiring, training, overall restaurant setup, bar liquor/wine stock, section assignments, and side work chart development to help with overall restaurant efficiency
• Negotiated pricing with local vendors for bar inventory
• Managed both back of the house and front of the house by overseeing the customers wait times at the door and with running the expo window in the kitchen
• Scheduled and initiated nightly entertainment to help increase average patronage by 75%

Panama City Beach, FL

• Supervised staff of up to 35 servers, hostesses, busboys, and bartenders
• Decisively promoted and managed a cross-functional team of employees including recruitment, hiring, training, team building, and discipline
• Negotiated contracts with vendors to focus on reducing costs by 30% without sacrificing quality and customer satisfaction
• Organized, monitored and maintained weekly schedules as well as ordered and controlled liquor, beer, and wine inventories
• Maintained low labor costs and low monthly liquor costs

Bachelor In Business Administration/Finance, Finance And Financial Management Services, Under Graduate Degree

Georgia Real Estate Agent License, Real Estate

Associate In Arts, Business Administration

Activities and Societies: Mu Alpha Theta, Phi Beta Kappa