Amber Decapua Email & Phone Number

Frederick, Maryland

Deliver & Grow sales and other business metrics, year over year through optimizing merchandise presentation, maintenance of the shelves, and customizing merchandise selection. Observe, mentor, and motivate staff ensuring they consistently engage customers and enthusiastically model the selling behaviors, culture, and other company initiatives.Assist with.

Delivered exceptional customer service that ensured sales and high levels of customer satisfaction.Drive customer loyalty through successful selling of the Barnes & Noble Membership, gift cards, and other sales initiatives.Share knowledge and enthusiasm about all products, services, and promotions, and providing a personalized experience to multiple.

Germantown, Maryland, United States

Performed cash management procedures at registers, including refunds, discounts, assisting cashiers, and managers. Responsible for all promotional signage, keeping up with all trends and promos.

Frederick, Maryland

Oversaw daily store operations including customer service, cash handling, opening, and closing procedures,.Responsible for inventory receiving, returns, and shipping, merchandising displays, seasonal kiosks, store events, payroll, and assist store managers in training staff.

Certificate, Cybersecurity

Master Of Science - Ms, Information Technology

Bachelor Of Science (B.S.), History

Diploma