INDUSTRY DIVE IS NOW INFORMA TECHTARGET! As a member of the design leadership team for Industry Dive's content marketing branch, studioID, I have the opportunity to work with some of the most talented designers and artists in the industry. In my role, I own and manage the design process for our full design studio team while leading an extraordinary team of Design Project Managers. There are many facets to this position including project management, operations, creative leadership, resource management, and more. The project management side of my job includes managing all aspects of our design projects like scheduling, resourcing, invoicing, project tracking, file management, etc. The operations side of my job includes things like PM/HR tool maintenance and management, database creation and management, and, most importantly, process evolution and development to enhance the workflow of our design studio. Other sides of my job include production management, creative leadership, team member support/empowerment, etc. One thing I love about this job is that I get to marry my Graphic Design background with my passion for project/studio management. Another thing I love is the camaraderie and friendship that our design team exudes daily. Everyone works well together and collaborates beautifully to produce deliverables that consistently impress and excite our clients. I'm so proud of the creativity that each and every one of our team members showcases on a regular basis. I'm looking forward to growing at studioID and working with this amazing team as we continue to successfully deliver some jaw-dropping creative work!

As a member of the design leadership team for Industry Dive's content marketing branch, studioID, I have the opportunity to work with some of the most talented designers and artists in the industry. In my role, I own and manage the design process for our full design studio team. There are many facets to this position including project management, operations, creative leadership, resource management, and more. The project management side of my job includes managing all aspects of our design projects like scheduling, resourcing, invoicing, project tracking, file management, etc. The operations side of my job includes things like PM/HR tool maintenance and management, database creation and management, and, most importantly, process evolution and development to enhance the workflow of our design studio. Other sides of my job include production management, creative leadership, team member support/empowerment, etc. One thing I love about this job is that I get to marry my Graphic Design background with my passion for project/studio management. Another thing I love is the camaraderie and friendship that our design team exudes daily. Everyone works well together and collaborates beautifully to produce deliverables that consistently impress and excite our clients. I'm so proud of the creativity that each and every one of our team members showcases on a regular basis. I'm looking forward to growing at studioID and working with this amazing team as we continue to successfully deliver some jaw-dropping creative work!

As a Project Manager at Pace, I acted as the main liaison between the client's Account teams and all of the Creative, Interactive, Social, Strategy, and Analytics teams. In doing so, I focused on clearly defining and managing projects while helping deliver quality assets across the board. I had a clear view of day-to-day, week-to-week, month-to-month scheduling to ensure that each team member's time was allocated in a fair and accomplishable way. Knowing how and when to pool resources helped to increase the creative integrity of each and every deliverable. I strived to stay communicative and organized so that my teams felt empowered to do the same. Our projects covered various content including brand content, social assets, websites, micro sites, custom emails, marketing campaigns, mobile/web/tablet apps and tools, social media content, and videos, among others.

In my role as Director of Marketing, I was able to strategically position Steve Volkers Group as the leading real estate agency in Downtown Grand Rapids. Through tools such as social media, press releases, email and printed marketing, I was able to communicate relevant content to the marketplace and to the community. Using my expertise in project management I coordinated and implemented various projects like events, new construction developments, building proposals, home listings and lead generation. Another facet of my role was creative & art direction, along with content writing. With my graphic design background, I owned all design elements for internal and external use including, but not limited to, website content, printed marketing materials, advertising displays, real estate signage, promotional collateral, photography, videography and agent-focused design needs. From strategic concept to project management and execution, my role at Steve Volkers Group empowered me to be a leader in my industry.

Working for a start-up agency means you "wear a lot of hats". As a team, we work together to take a clients vision from dream to reality, while staying on the forefront of what's next for the industry. In my role, I have the unique opportunity to work closely with a highly creative team to strategize the right balance of client need and creative execution. By paying close attention to those needs, I'm able to manage the creative process through collaboration to convey confidence in our deliverables. As a team, we guide client conversations with a cross-disciplinary focus to concept a solution that goes above and beyond. In the production department, I'm able to continue my passion for creative video work from pre-production planning to on-set producing. My love for creative video has recently given me the opportunity to learn more behind-the-camera roles like sound engineering and camera operation. In addition to focusing on a variety of creative client projects and accounts, I have several operational responsibilities that better the workflow and efficiency of the team. I've created a social media editorial content calendar for our various marketing platforms, created and managed events for different milestones as they arise, directed traffic and maintained schedules for both external and internal projects, and work through financial reporting on a strategic basis.

In my career with Centerline I have moved from a Project Coordinator to Project Manager. I've gotten the opportunity to work closely with creative teams to balance account visionwith creative execution that causes a target audience reaction. I've gained knowledge about addressing client needs and collaborating with creative teams to deliver pitches and presentations that display confidence and challenge management. A main duty is to pay close attention to clients' needs, largely in technology, engineering, and other complex industries, to orchestrate digital experiences & large scale enterprise projects. With my team, we guide client conversations with cross-disciplinary teams and direct collaboration among those teams to concept a solution that goes above and beyond. In addition to performing an array of day-to-day administrative tasks that better workflow and efficiency of the team, I've learned the exciting and complex world of video production for digital media assets. Responsibilities like casting talent, set & wardrobe design, budgetary responsibilities, and crew coordination have given me a great deal of respect and passion for the production industry.

As the Communications Director I managed a small team to create and manage social media, email, & digital marketing campaigns. I facilitated outreach and networking through planning and marketing retail events both nationally and in the local community. Based primarily out of our local retail storefront, I managed sales growth, full time and part time employees, and all visual merchandising. Visual merchandising included refreshing the floor seasonally and updating the display window to represent the company's product and mission. We received an accolade for "Best Holiday Display" for Downtown Raleigh Retailers in December, 2014.In addition to designing the visuals for the retail space, I was responsible for the design of all graphics used in promotional marketing materials- print and digital. Finally, it was a large part of the communications director role to manage all customer contact from the online retail store and the brick and mortar retail space. Ensuring the best solutions were delivered to each and every customer's individual needs was an important part of keeping solid communication with our audience.

In my role as the On-Campus Events Coordinator for The Fuqua School of Business, I focus my event planning expertise on our four large Diversity Weekend events, two Blue Devil Weekend events, several Open Houses for our Executive MBA program, and ensure coordination needs are met for our regular campus visits. In my position I have developed and implemented digital organizational assets, an events social media presence, and calendar meeting strategies. Using my intense design knowledge, I have created graphics for event assets, as well as online surveys pre-, during, and post-event dates; coupled with the design necessary for social media head starting. I am quickly gaining the experience of multi-tasking several overlapping deadlines and priorities, while managing the schedules of guests, students, and select staff. While arranging travel itineraries, I have learned professional correspondence with executives across the country.

I worked with clientele on an as-needed basis to fulfill graphic design needs and opportunities. I gained knowledge and understanding of Adobe Creative Suite, as well as Final Cut Studio Pro outside of an educational facility. I improved on my ability to communicate with clients and customers in a proactive and efficient way. I utilized my customer service skills to conduct meetings and consultations with outside businesses. In addition to working with those outside customers, I also managed and designed apparel, stationery, and social media with company Pens & Needles Design Company LLC on an as-needed basis.

I gained experience and knowledge of working directly with students while administering financial aid. I kept direct interaction with financial institutions for grant writing, tuition approval, and loan administration. I acted as a liaison between prospective students and loan officers. And I maintained current students' financial accounts and assisted students with their continuing education costs.

As a part of the initial opening of a new branch, I was the point person for customer relations. Gained expert knowledge in customer service and interaction while problem solving and administering financial advice. Acted as liaison between the new, up and coming, financial institution and the community. Managed and trained a team of tellers and lead tellers in handling confidential account information. Worked with sensitive documents to ensure the branch ran efficiently. Worked with the marketing team to create new customer leads, both individuals and businesses. Strived to offer customers an excellent experience by being the face of the branch.

I served as a leader of the multi-departmental retail store, developing and motivating the entire staff to provide a superior level of customer service that maximized sales and profits. I strived to set a standard that others aspired to through effective communication, and feedback skills. Duties included hiring, training, and managing all sales associates within the store, ensuring that the highest level of customer service and operational standards were upheld. I gained extensive knowledge of retail operations and possessed an entrepreneurial spirit with effective problem solving skills.