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Danni Howard is listed as Workers' Compensation Specialist at Sedgwick, based in Meridian, Idaho, United States. AeroLeads shows a matched LinkedIn profile for Danni Howard.
Danni Howard previously worked as Marketing & Product Manager at Fineapple Customs and Customer Service Representative at Primary Health Medical Group. Danni Howard holds Certificate, Computer Support Specialist from Treasure Valley Community College.
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I’m passionate about the business side of customer experience for companies because I know the value of loyal customers. Your customer’s experience is what makes them remember your brand. Professional customer service expert working for Cradlepoint Inc., with experience at companies such as DIRECTV and Apple, Inc. My career includes 15+ years of customer service and support experience and over 4 years in leadership, management, training, and supervisor roles. Despite my extensive knowledge in the customer service industry I am constantly pushing myself and searching for new ways to expand and continue learning as a professional. My colleagues know me as a highly-motivated team player and a confident source of knowledge and leadership. I can (and often do) work well alone, but thrive and work best while collaborating with others. Confident in providing and receiving feedback from peers and management. • Customer Service Veteran• AAS Business Management & Marketing• Social Media Marketing • Computer Support Specialist Certified• HDI Customer Service Certified• Training & leadership expert• Windows & Apple Expertise
Listed skills include Leadership, Banking, Job Coaching, Salesforce.Com, and 21 others.
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Us
Analyze mid and high-level workers' compensation claims to determine benefits due. Ensure ongoing adjudication of claims within company standards and industry best practices. Identify subrogation of claims and negotiate settlements.
Contribute information, ideas, and research to help develop marketing strategies. Helps to detail, design, and implement marketing plans for each product or service being offered. Maintains excellent relationships with clients through superior customer service. Handle all Facebook customer inquiries, as well as, maintain all marketing posts, promotions, and photo submissions.
Garden City, Id, Us
Front office staff responsible for greeting incoming patients upon their arrival to the clinic. Handle phone and email interactions promptly and accurately. Abide by HIPPA regulations in all interactions and transmissions of patient information. Work Directly with Occupational Health Team to coordinate proper booking of appointments for workers compensation claims. Maintain accurate documentation of claim data for billing team processing. Provide excellent patient experiences with every interaction.
Hartford, Connecticut, Us
Accurately assist providers & clients with explanation of benefits, coverage, and pre-authorizations for procedures. Keep accurate records of customer interactions, recording details of inquiries, complaints, and any action taken. Provide detailed explanation of dental claims including customer follow-up on complex claims.
Dallas, Tx, Us
Handle inbound customer inquiries to disconnect all or partial services. Responsible for adhering to policy and process guidelines while resolving customer issues with products, pricing, and billing. Communicate with every customer to increase loyalty in AT&T products and resell value by quickly devising individualized solutions and offers for every customer. Accurately implement all changes requested and provide detailed legal disclosures to set proper customer expectations going forward.
Business Owner & Operator at Licence to Chill Shaved Ice, LLC. Public relations and customer service expert with 15+ years of service experience. Shaved Ice and beverage artisan.
Eagle, Idaho, Us
Live Chat Support Adviser responsible for answering queries and assisting customers through chat. Providing in depth troubleshooting and account support for multiple chats simultaneously. Trained with the skills, and work experience to be able to handle queries from customers in a professional, clear, and concise manner. Follow-up on escalated help tickets to ensure customer resolution to issues in real time.
New York, New York, Us
Credit Support Specialist III with a demonstrated history of working in the financial services industry. Skilled in Microsoft, Risk Management, Customer Service, and Banking. Strong business development professional with a Associates degree focused in Accounting and Business/Management from Treasure Valley Community College. Specialized in review of highly sensitive personal credit profiles for clients time sensitive credit decisions.
Boise, Idaho, Us
Assist customer's via phone, chat, and email support. Provide customer's with product information and support articles for troubleshooting routers and network issues. Give support options to customer's including up-selling cradlecare, taking payments securely, and setting up customer accounts via Salesforce.
Meridian, Id, Us
Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items. Verbally receives and calls back customer orders in a friendly manner. Accurately rings sales orders into cash register and counts back change to customers in a courteous and friendly manner. Thoroughly clean and sanitize work station and equipment.
Provide technical assistance to customer's via chat and phone support. Assist customer's with syncing data, back up data, and troubleshooting all Apple products, including iPod, iPhone, Macintosh Computers, and Windows based platforms. Engage with multiple customer's at one time and still provide excellent customer service and support to each individual's needs.
El Segundo, Ca, Us
Provide excellent customer service experiences by assisting customer's with billing, programming, and technical questions. Top performer as well as top team awards. Aid in coaching new and seasoned employee's coaching program and stand in supervisor rolls.
Quick answers generated from the profile data available on this page.
Danni Howard works for Sedgwick.
Danni Howard is listed as Workers' Compensation Specialist at Sedgwick.
Danni Howard is based in Meridian, Idaho, United States while working with Sedgwick.
Danni Howard has worked for Sedgwick, Fineapple Customs, Primary Health Medical Group, Aetna, A Cvs Health Company, and At&T.
You can use AeroLeads to view verified contact signals for Danni Howard at Sedgwick, including work email, phone, and LinkedIn data when available.
Danni Howard holds Certificate, Computer Support Specialist from Treasure Valley Community College.
Danni Howard is listed with skills including Leadership, Banking, Job Coaching, Salesforce.Com, Windows, Account Management, Sales, and Macintosh Hardware.
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