Assisted in all aspects of the company, including human resource and accounts payable/ receivable related tasks to maintain smooth internal business flow. Reported directly to CEO. Answered and fielded all incoming calls. Scheduled all meetings, conferences, and trade shows, recorded meeting notes, and coordinated travel arrangements. Structured and executed numerous policies in accordance with applicable laws. Determined pay rates, filtered resumes, conducted initial telephone interviews with qualified candidates, scheduled second interviews with appropriate hiring managers and performed background checks on new hires

Monitored customer accounts, data processing, service invoicing, employee training and budget development to ensure internal efficiencies. Coordinated inventory checks and product orders.Performed purchase transactions and cultivated strong customer relationships. Assisted in all human resource related functions including recruitment, training, scheduling, payroll, supervision and management of all internal meetings. Attended training seminars to enhance industry and product knowledge and inform ownership of changing market conditions and competitive issues.

Managed general office functions and worked with realtors to grow current business. Coordinated and participated in showings with prospective clients and worked with realtors to produce closing documentations.Attended internal meetings with potential clients to discuss estate and closing details and to finalize sales. Generated and maintained strong client relationships through continuous interaction and feedback. Assisted realtors with various administrative tasks including payroll and accounting.

Served as liaison between customers and service department to ensure superior customer satisfaction. Enabled communication between customers and service facility to meet customer needs and create upsell opportunities. Served as primary contact for all customer inquiries and service invoicing.