Amber Dunlap Email & Phone Number

Bakersfield, California, United States

Bakersfield, California

Greet guests as they enter the hotel. Check in guests using OPERA Express PMS system. Answer multi-line phone system. Make reservations for guests over the phone and walk in guests. Provide excellent customer service to guests. Trained newly hired employees as hired. Fill out daily reports to keep other associates updated on anything significant on my shift. Monitor security cameras throughout the hotel. Kept an accurate count of occupancy and rooms available to rent. Reported/Documented any maintenance issues that needed addressed.

Bakersfield, California

Prepare fresh food items following the PARS. Update red time charts with the correct times at the appropriate time. Assemble food items according to company standards. Clean restaurant as needed. Take customer orders in the drive thru and in the dining room. Provide excellent customer service to guests. Process payments in a POS system. Perform other tasks as requested by management.

El Paso, Texas

Customer service representative handling AT&T wireless customers. Answer high volume inbound phones and respond to customers’ requests regarding billing, technical support and general customer service inquiries. Provided customers with product and device information. Identify, research and resolve customers issues using the computer system. Follow-up on customer issues not immediately resolved. Research billing issues and correcting misapplied payments. Assisted customers who wanted to upgrade or add phone lines to accounts.

Bakersfield, California

Contact borrowers to collect past due debt, on defaulted student loans. Documenting borrower files as contact was attempted/made. Skip tracing to locate borrower’s current contact/employment information. Explain loan rehabilitation program benefits to borrowers. Track payments for accounts, ensuring on-time payments were made. Submit employment information to proper department for wage garnishment.

Greet patients as they would enter the office. Enter new patient information into the computer. Scheduling patients for follow-up appointments. Answer a multi-line phone system. Office duties that included filing charts, verifying current insurance information, collecting any copay that was due at the time of service. Back office duties included chair-side assisting, sterilization, and charting in patient charts.

Elementary Education And Teaching

Associates Of Science, Dental Assisting/Assistant