Amber Esparza Email & Phone Number

Aurora, Il, Us

Naperville, Il

Working at our reception desk and being an ambassador for client and tenant success. This is done in many ways including: greeting clients and tenants in a friendly and professional manner, scheduling of appointments accurately, corresponding timely via phone, email and web-applications, walking clients/tenants through accounting/property management documents and obtaining payment for services provided.Assisting with the management of the office building for approximately 30 tenants, which includes showing prospective tenants available office space and informing them of the building's amenities, drafting tenant leases, resolving tenant issues, researching, managing vendors, performing small maintenance tasks and updating availability of suites.Producing efficient and accurate work in drafting letters and emails, processing client deliverables (tax returns, financial statements, etc.), scanning documents, preparing mail and packages for delivery, documenting operating procedures and other administrative tasks.Learning about the businesses of our clients by performing key accounting functions including: bookkeeping, bank reconciliations, accounts receivable, accounts payable, payroll and journal entries.Accepting ownership for assignments, researching and presenting viable options, and implementing solutions.Traveling occasionally in the Naperville area and lifting up to 20 pounds.

Naperville, Illinois, United States

Provided assistance to property manager with on-site support to tenants, vendors, and led various projects for occupied commercial building.

United States

Conducts surveillance and apprehension of external theft suspects in compliance with Kohl's Ethical Standards and Apprehension Guidelines. Monitors customer and associate activity in the store to prevent potential theft of Kohl's assets. Assists in monitoring store compliance with Kohl's policies and procedures on theft deterrence, safety and operational controls. Implements and promotes store awareness programs addressing theft, safety and operational controls.

United States

Executes workload and distributes tasks to support the customer experience. Serves as leader on duty to ensure a positive and compelling customer experience. Observes associate performance and provides feedback in partnership with Assistant Manager/Store Manager. Delivers the highest level of customer service supporting Kohls "Yes We Can" culture through effective problem solving. Trains associates to maximize performance and customer experience. Oversees daily functions of the Cash Office (i.e. register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research). Maintains organization of the registers and service desk areas. Supervises and assists in accurate and efficient processing of customers requests and transactions.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate Of Arts - Aa

Activities and Societies: Phi Theta Kappa