Amber Faulkner Email & Phone Number

Mansfield, Tx, Us

Manage financial departments for a 333-unit property, with the responsibility for payroll, and accounts receivable. Ensure compliance with accounting deadlines, current files, along with weekly and monthly reports. Operated on two person office staff without manager for greater part of the year without incident. Trained new team members on policies / procedures. Responsible for negotiating lease contracts and renewals. Increased occupancy from 83% to 97%. Thorough knowledge of Section 8, eviction processes, and fair housing laws. Recognized in writing by residents for outstanding customer service.

Recruited, trained and scheduled a full working staff of up to 30+ team members. Created, developed and implemented ideas for marketing tools and overall performance. Promoted guest satisfaction for steady repeat business. Resolved customer complaints. Successful with all financial aspects, such as weekly inventory for more cost effective purchasing of food, beverages and small wares, and managing labor percentages to increase revenue. Responsible for daily bank deposits and payroll.