Amber Genett Smits Email & Phone Number

Appleton, Wi, Us

Menasha, Wisconsin, United States

•My position is responsible for identifying, implementing, and guiding projects and communications related to quality excellence in the following areas: CMS Star Rating System (Medicare), Marketplace Exchange Quality Rating Systems (QRS), and health equity.•Partner with organizational leaders to drive results and quality outcomes for all of our members.•Manage the development, implementation, and execution of the health equity strategy, priorities, data standards, disparity analysis, intervention, and outcomes measurements aligned with the enterprise strategic plan. This ensures that health equity is integrated across the organization’s policies, processes, and initiatives.

Menasha, Wisconsin, United States

Led projects and communications related to quality excellence in CMS Five-Star Rating System (Medicare), Marketplace Exchange Quality Rating Systems (QRS), and health equity.Educated internal teams on CMS' quality strategy, emphasizing the impact on current and future Star ratings, and promote cross-functional alignment.Provided expertise on health equity for cross-functional initiatives.Championed diversity, equity, and inclusion initiatives within the organization.Collaborated with leaders to gather and leverage data for health equity efforts, advising on data collection, stratification, and reporting best practices.

Menasha, Wi

Received the 2021 Network Health Pathfinder Award for outstanding contributions.Orchestrated the successful launch of outdoor flu shot clinics in collaboration with two local pharmacies during the COVID-19 pandemic. Over 7,000 individuals received flu shots within a month, and member feedback was exceptionally positive.Spearheaded the creation of virtual member events during the COVID pandemic, attracting 3000 attendees and saving $74,000 by reimagining Network Health's annual events approach in a single year.Collaborated with leadership to develop and execute plans, leading key improvement initiatives and coaching internal teams.Supported change management activities, including process improvements, through training, communication, and stakeholder engagement.

Appleton, Wi

Provided leadership and team management to a technical support team (business systems analysts) over multiple lines of business and services. Responsible for a high performing team that was agile and willing to flex skills and expertise based on ever-changing business needs.

Appleton, Wi

Responsible for the oversight of Medicare Supplement, long term care, disability income, and life premium waiver units comprising of a team of 27 claims examiners and process professionals. Accountable for a 2.5-million-dollar budget.

Appleton, Wi

Certification, Health Equity

Bachelors, Anthropology

Course Work Only, Anthropology