Amber Graham Email and Phone Number
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With over 20 years of experience in education and strategic initiatives, I am an operations leader who is passionate about creating impactful and memorable experiences for students, teammates, and customers. I am at my best when collaborating with teams and leaders, driving business impacts by focusing on end users, and blending cultural fascination and humility into magnetic experiences for all.I have a master's degree in higher education from Syracuse University, certificates in design thinking from IDEO U and learning design from Novoed, and additional background in anthropology and human development which enable me to apply innovative and user-centered solutions to complex challenges and opportunities. I am fascinated by the future of learning and work, and I strive to blend digital and in-person interactions to create moments of inspiration, learning, triumph, ease, and balance. I am also a passionate outdoors advocate and traveler, where I love to connect with locals to truly learn about cultures, people, food and joy.
University Of Rochester
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Director Of Data And Operations, Greene Center For Career EducationUniversity Of RochesterRochester, Ny, Us -
Director Of Data And Operations, Greene Center For Career EducationUniversity Of Rochester Nov 2022 - PresentRochester, New York, United StatesPlan, develop, lead and implement the execution of a strategic approach to data management, collection and visualization.Work collaboratively with other career centers, University IT, university data warehouse operations, Workday and other data units to facilitate transfer, access, integrity and sustainability of data setsPartner with multiple technology vendors to implement, integrate, gather, track and analyze student user engagement and experience data.Lead office operations including human resources, technology integration and manage a $2.1M portfolio of endowed, revenue and capital budgets.Serve on the department leadership team -
Strategic Initiatives Program DirectorUniversity Of Rochester Jul 2016 - Nov 2022Rochester, NyDesign and manage strategic initiatives that meet the goals for the Career Center with regards to partnership creation, user experience, technology and digital integration, recruiting and onboarding, data and assessment, and staff management. Focus on new initiatives and interdepartmental collaboration that support Career Center strategy, and assisting campus partners to more effectively understand Career Center initiatives through the application of design thinking strategies.- Lead special projects that require cross-functional engagement with external stakeholders and key internal staff.- Manage department-wide projects and new initiatives from conception to launch, focused on staffmanagement, operations, client experience, and partnership development.- Evaluate existing and new technology solutions to enhance and streamline operational workflow and client education experience.- Work with Executive Director to set direction for the multiple technology systems to collect data and assist with systems effectiveness across Greene Center and in conjunction with campus technology efforts. - Conduct staff training on utilization of technology solutions to improve efficiency and effectiveness of team. - Manage relationships with technology vendors, including providing feedback on enhancements, issues, trends and needs in the career services industry.- Develop training protocols for professional staff and student staff to ensure consistent customer experience with Career Center. - Work with ED and Director to identify potential revenue streams to fund new strategic initiatives.- Directly supervise, hire, train, evaluate and provide work direction and problem-solving assistance for staff under supervision. -
Associate Director, Career & Internship CenterUniversity Of Rochester Aug 2004 - Jul 2016Rochester, NyAssociate Director (11/10-present), Senior Assistant Director 7/07-10/10), Assistant Director 5/06-6/07, Recruiting and Internship Counselor (7/05-5/06), Resource Counselor (8/04-7/05)Administration and Leadership- Led career industry teams, including developing strategic goals, initiating and maintaining relationships with faculty and departments, implementing annual programming, and managing field specific employer outreach- Represented office in various college wide committees, including the International Roundtable, Campus Programming, and Corporate Relations Strategy Committees- Coached and trained full- and part-time Resource Counselors and graduate interns; oversaw center’s walk-in advisingEmployer Relations and Event Management- Developed strategic goals and underlying structures for employer relations accomplishments, incorporating benchmarks set by industry specialty teams, geared toward creation and continued development of postings and recruiting relationships- Led office Employer Relations team; managed meetings, created annual reports, developed strategy for employer relationship management and development, and collaborated with University Corporate Relations and Advancement colleagues- Supervised on-campus recruiting coordinator, undergraduate and graduate student staff Career Counseling- Individually counseled and coached students seeking internships and career related employment- Facilitated goal setting, using formal personality and interest assessments, employer identification, resume and job search correspondence development, interviewing, networking including LinkedIn, and decision making - Led instructional seminars on skill based topics, including creation of an innovative five-week career “boot camp” model- Planned and executed career-focused and educational programs for students on- and off-campus, and interacted with alumni to facilitate educational panels and networking opportunities -
Owner And Ceremony DesignerAmberdawn Celebrations Mar 2014 - Nov 2019Rochester, New York Area- Built a successful wedding business that conducted 50+ in the Western NY region.- Developed comprehensive business and marketing plan, launched website and social media outlets in March 2014.- Awarded 2015 Couples’ Choice Award – Given to top 5% of wedding professionals nationally based on WeddingWire reviews.www.amberdawncelebrations.com
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Cic Consortium DirectorCareer And Internship Connection Consortium Jul 2006 - Apr 2018Rochester, Ny- Led consortium of 18 universities running annual nationwide recruiting events; maintained consortium relationships with partner schools; developed group wide communications, marketing, employer and candidate engagement strategies.- Over the course of 10 years, refined focus of offerings, effectively communicated change, encouraged participation and buy-in among members, and moved organization from an authoritarian to shared decision-making model.- Oversaw a year-long strategic planning process, culminating in recommendations to restructure and redirect strategy moving into 2018. Multiple recommendations were adopted, and consortium continues to this day under different leadership.- Managed a $60,000 events budget. In 2016, led effort to revamp financial structure of events, resulting in the elimination of a $28,000 deficit and balancing budget for the first time in the history of the group. Events have continued on to become profitable in subsequent years.
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Vice-President Of Communications, Founding Board MemberParenting Village Feb 2013 - Jan 2014Rochester, Ny- Part of a 5-member founding board for a local nonprofit focused on connecting new parents to local resources, programs and each other.- Co-created organizational mission, vision and values, operational and governance structures, and filed for 501c3 status in Summer 2013.- Created brand identity for organization, developed full feature Wordpress website, and distributed monthly newsletter to members utilizing MailChimp.
Amber Graham Skills
Amber Graham Education Details
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Data Visualization -
Ideo UFoundations In Design Thinking Certificate, Advanced Design Thinking -
Higher Education -
Higher Education -
Human Development, Theater, Anthropology
Frequently Asked Questions about Amber Graham
What company does Amber Graham work for?
Amber Graham works for University Of Rochester
What is Amber Graham's role at the current company?
Amber Graham's current role is Director of Data and Operations, Greene Center for Career Education.
What is Amber Graham's email address?
Amber Graham's email address is am****@****hoo.com
What is Amber Graham's direct phone number?
Amber Graham's direct phone number is +158588*****
What schools did Amber Graham attend?
Amber Graham attended Trailhead By Salesforce, Ideo U, University Of Rochester, Syracuse University, State University Of New York At Binghamton.
What are some of Amber Graham's interests?
Amber Graham has interest in Social Services, International Travel, Home Improvement, Costume Design.
What skills is Amber Graham known for?
Amber Graham has skills like Career Counseling, Higher Education, Career Development, Student Affairs, Interviews, Staff Development, Resume Writing, Leadership, Training, Research, Cover Letters, Event Management.
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