Responsible for daily operations of the kitchen including food preparation, menus, cooking, and sanitationManage orders, inventory, budget, and wasteMaintain, organize, and advertise all kegs, bottles, and cans of outside beer and beverages.Networking and engagement with vendorsCreate and manage events, coordinate and order supplies, engage with guestsIdentify and develop local restaurant marketing strategies to maximize salesProvide retail service as barista

Create and shapes policy and systems for DCO

Created and managed events, coordinated with vendors and ordered supplies Design and execute video stream content on Twitch.tvEdit and publish video content to YouTube and other social media outletsBuild and maintain an engaged social media following1100 followers on InstagramAverage 10 Twitch subscribers per month75 subscribers on YouTubeGraphic design and promotional marketing to drive live event attendance

Monitor conversations and user behavior on Discord serversAdmin for two Discord servers that have over 600 members and over 200 active chattersRespond to customer complaints and inquiries in a timely and professional mannerCreate and maintain server rules and regulations to ensure a safe and welcoming environmentAssist with resolving conflicts between community members

Maneuvered and organized shipments by operating a forklift Built orders and staged products and material for loading and unloading Maintained cleanliness by organizing dry goods and bulk materials Ensured that shipping records, batch codes, and other information were retained and provided to the appropriate managers Moved finished product and raw materials between company locations Assisted with packaging operations and on packaging line Wrapped pallets for shipment Used box truck for shipments and transfers Responsible for building and double checking shipments Stacked dry goods and finished inventory with forklift Loading/unloading delivery trucks with finished product

Managed social media presenceManaged inventory, ordering, and wasteHired, trained, coached and provided regular performance feedback; created and maintained schedules for all staffTrained employees on drink preparation, donut and glaze preparation, and proper use of fryers, mixers, and heating equipmentCreated, implemented, and trained new operational policies and proceduresContinual evaluation of overall company performance by gathering, analyzing and interpreting data and metrics with strategic operational goals and KPIsManaged operational budgetsPlanned, implemented, and managed the overall long-term business success strategyPlanned and monitored the day-to-day operationsDefined, implemented, and revised operational policies and guidelines for the organizationHelped the organization's processes remain legally compliant Managing day-to-day operations of the shop

Made cold calls to prospective clients to generate leadsFollowed up on leads to set up appointments to sell engine optimization services to prospective clientsPrioritized daily workflows, including all outbound and inbound calls, emails, and meetings in a professional manner

Managed high volume of calls on multi-line telephone systems, prioritized follow-through and document inquiries and quotes. Kept orderly records of all repair orders, invoices, insurance estimates and special-order parts. Conducted daily and monthly inventory. Entered and reconciled outstanding A/R Invoices, A/P Invoices, Purchase Orders Specified part numbers using an Electronic Parts Catalog and Dealer Management System to identify pricing and availability Responsible for operation and maintaining office equipment Organized and compose office correspondence, documents and other reports Maintained list of all vendors and subcontractors, and all jobs and customers – past and current. Performed accounts payable (A/P) accounting functions; received and processed vendor bills Entered all debit and credit card receipts; ensured expenses were coded to correct job and account.

Responded positively and quickly to customer concerns and corrected problems before they affected customers Entered and reconciled Invoices and Purchase Orders Supervised and directed employees Hired, trained, coached and provided regular performance feedback Analyzed business performance, monitored controllable costs and initiated appropriate corrective actions when necessary Utilized labor effectively to meet budgets while ensuring high quality of QSC Identified and developed local restaurant marketing strategies to maximize sales Audited and entered data into databases and maintained accurate records Created and maintained schedules for all staff