Amber Hermida-Gober Email & Phone Number

Winter Park, Fl, Us

Orlando, Florida, Us

1. Primarily responsible for selling guest rooms and meeting space for programs up to 199 rooms on peak.2. Conduct site inspections, direct sales calls, manage contract negotiations and execute sales contracts.3. Enhance sales volume through skilled support to both new and inactive customers.4. Engage in sales planning, development and account management to grow existing accounts and establish new sales accounts.5. Cultivate strong professional relationships with suppliers and key clients to drive long-term business development.6. Analyze sales trends to maximize sales potential.7. Collaborate with sales team to understand customer requirements, boost sales and provide sales support.

Schaumburg, Illinois, Us

1. Was responsible for sales and revenue generation for the hotel through use of market knowledge, building relationships, and promoting Marriott products, pricing, and services2. Managed all aspects of group blocks, meeting space rentals, and corporate accounts including preparing group contracts, building group blocks, rooming lists, billing, and payments3. Actively prospected for new business through use of research sales calls, and referrals to obtain new business, as well as maintaining an active role in the community and affiliate organizations4. Responded to business inquiries and RFP's, and follow up with past, present, and prospective clients5. Conducted site tours from beginning to end showing rooms, suites and all on-site amenities6. Worked with General Manager to coordinate schedule of houseman and sales coordinator to best fit needs of groups and events

Mclean, Virginia, Us

1. Primarily was responsible for sales and revenue generation for the hotel2. Analyzed and promoted new Hilton products, pricing, and services that helped overall satisfaction of guests and drove revenue3. Actively researched and prospected for new clients and conducted sales calls to obtain new business4. Conducted hotel site visits with prospective clients and reviewed pricing plans to fit their budget needs5. Coordinated and executed all aspects of group blocks and meeting space rentals including billing and payment6. Responded to RFP's and follow up with past, present, and prospective clients7. Utilized market knowledge and worked with revenue team to determine best pricing structures for the hotel8. Set up extended stay rate levels; strived to achieve goal of 20% extended stay business within the hotel inventory

1. Was responsible for the business to business/corporate market segment and developing relationships in order to obtain new business and increase room night production2. Maintained compliance and up-to-date on new sales initiatives for the brand and company3. Was proactive in sales strategies via direct sales calls, prospecting for new clients, and client visits4. Developed and executed sales action plans and completed special projects as assigned by the GM, DOS, and Sales Manager 5. Sought out potential business opportunities for the hotel and presented them to the GM and DOS6. Worked with the GM and DOS to optimally merchandize revenue potential for the hotel and ensure customers had a memorable experience.

1. Prepared group contracts, build group blocks, rooming lists, completion and follow-up of groups2. Updated reservation information as needed, and assist with group related billing 3. Assisted in coordinating meetings and events including communication, contracts, billing, catering requests, setup, breakdown, and follow up4. Maintained checkbook and purchase orders; order supplies and rentals for meetings and events as needed5. Updated and maintained active presence on social media, website, newsletters, and club memberships6. General office duties: copying, faxing, mailing, calendaring, deliveries, schedules, vendor orders, etc

1. Used online marketing techniques to promote on-property events2. Reviewed and organized group travel packages and related marketing efforts3. Analyzed new products, pricing, and services that could help overall satisfaction of event management services4. Created feedback means for clients to evaluate product quality and service5. Lead customers through a site inspection from beginning to end showing rooms, suites, villas and all other on-site amenities6. Delivered marketing packet to customer on site visit and review pricing plans to fit their budget needs7. Answered any questions necessary to close the sale, using up-selling techniques to maximize resort revenue8. Coordinated and communicated verbally and in writing with customer (internal and external) regarding event details9. Identified group room block needs and meeting space needs with great attention to detail10. Reviewed billing and payments with clients and respective accounting department representative11. Up-sold products and services throughout the event process

Gainesville, Fl, Us

1. Assisted in planning for special events, classes, and field trips offered by the museum2. Assisted with organization and scheduling of applications and interviews3. Maintained organization in the offices, storage spaces, and recreation areas4. Updated and maintained website and social media

Gainesville, Florida, Us

1. Greeted customers with friendly, courteous attitude.2. Answered telephone with appropriate greeting.3. Scheduled appointments to show rental units.4. Showed rental units to customers and explained the main features and benefits of each.5. Prepared and signed leasing agreements with renewing and new residents.6. Assisted in preparing rental units for re-rental at any time through out the year, and mandatory in month of August.7. Updated computer files and reports daily.8. Passed out fliers to promote apartment community.9. Cross-marketed to other communities within Paradigm Properties Management Team, Inc.10. Took ownership of resident problems or concerns; followed through with resolution.11. Filed and organized working area.12. Opened and closed the property office and show units.13. Straightened and cleaned office area and show units.14. Prepared and helped with renewal parties, residential appreciation parties, or any other special function at the community15. Responsible for making sure model apartments, mini models or other show units were in top condition to show prospective renters.

Lake Buena Vista, Florida, Us

Food & Beverage cast members in these areas provide guests with memorable dining experiences from outdoor vending to counter service to signature restaurants.

Bachelor Of Science (B.S.), Parks, Recreation And Leisure Studies

Associate Of Arts (A.A.), Hospitality Administration/Management

Master'S Degree, Hospitality And Tourism Management