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Nationwide Talent agency representing Spokesmodels, commercial, print, tradeshow talent and promotions

Medical billing and coding for Health care professionals. Liason between Dr and Attorneys. Insurance coding and billing, Insurance verifications and patient balances

Daily administrative duties include following up on outstanding collections with Attorneys, insurances and patients, ordering supplies, maintaining financial books by using QuickBooks 2007; managed confidential information and email accounts, inputting all charges and payments on patient accounts.Input/track all outstanding billsOut patient coding understanding of CPT-ICD 9 codesBilling (Medicare A&B, Railroad, Commercial Insurance, Workers Compensation and Managed… Show more Daily administrative duties include following up on outstanding collections with Attorneys, insurances and patients, ordering supplies, maintaining financial books by using QuickBooks 2007; managed confidential information and email accounts, inputting all charges and payments on patient accounts.Input/track all outstanding billsOut patient coding understanding of CPT-ICD 9 codesBilling (Medicare A&B, Railroad, Commercial Insurance, Workers Compensation and Managed CareMarketing / Advertising strategiesBook keeping, payroll, taxes- QuickBooks 2007Liaise between Doctor, MD's and AttorneysCreate and maintain all Employee, Training, Insurance, Attorney and Dr Manuals to be in compliance with HIPAAElectronic Billing/charting. Office Ally, NDC Health, Lytec Medical 2005Schedule, Train, Performance Reviews, Salary increases, Hire and Terminate Front Office StaffProficiency in Windows, Outlook, Access, Excel, Word, Powerpoint, Quickbooks, Lytec Medical 2005Ford Motor Credit, Certified 6-Sigma Blackbelt Show less

Lead multiple process improvement teams towards 6-Sigma to result in reduction, cost-avoidance, loss reduction or revenue enhancementOffer technical expertise and guidance in project reviewsTechnical competency in FEMA, DMAIC, Lean, Kaize and advanced statistical techniquesDeveloped a curriculum and rollout to train and certify all employees in call center as "Greenbelts" by acting as a change agent to instill 6-Sigma with teaching training classes quarterlyDelivered… Show more Lead multiple process improvement teams towards 6-Sigma to result in reduction, cost-avoidance, loss reduction or revenue enhancementOffer technical expertise and guidance in project reviewsTechnical competency in FEMA, DMAIC, Lean, Kaize and advanced statistical techniquesDeveloped a curriculum and rollout to train and certify all employees in call center as "Greenbelts" by acting as a change agent to instill 6-Sigma with teaching training classes quarterlyDelivered significant operational improvement and financial benefit across assigned divisions/functions Powerpoint- Presentations to Directors, CEO, CFO's on a quarterly basis providing feedback of individual and call center projects and dataProficiency in Windows, Minitab, Excel, Word and powerpoint Show less

Manage all Mosaix Autodialer Operations Scrub customer data and upload files to AutodialerGenerate interval production reports and Ad-Hoc analytics to managers and supervisorsConsult with Business Managers on new outbound initiatives and gather business requirementsRecommend Strategies to ensure optimal efficiency of Autodialer campaignsConfigure, test and Launch new campaigns and process flowsTroubleshoot all Autodialer and telephony (Lucent) outages and escalate… Show more Manage all Mosaix Autodialer Operations Scrub customer data and upload files to AutodialerGenerate interval production reports and Ad-Hoc analytics to managers and supervisorsConsult with Business Managers on new outbound initiatives and gather business requirementsRecommend Strategies to ensure optimal efficiency of Autodialer campaignsConfigure, test and Launch new campaigns and process flowsTroubleshoot all Autodialer and telephony (Lucent) outages and escalate accordingly Show less

Provided leadership and direction to Team Managers, Supervisors to assist with the development of staff to meet or exceed monthly collection goalsTroubleshoot all Autodialer (Melita and Mosaix), Computer and telephony (Lucent) outages and escalate accordinglyFacilitated the role of Dialer Administrator and developed outbound calling strategies by analyzing delinquency trends and current agent productionAdministered configuration changes to increase performance and maintained user's… Show more Provided leadership and direction to Team Managers, Supervisors to assist with the development of staff to meet or exceed monthly collection goalsTroubleshoot all Autodialer (Melita and Mosaix), Computer and telephony (Lucent) outages and escalate accordinglyFacilitated the role of Dialer Administrator and developed outbound calling strategies by analyzing delinquency trends and current agent productionAdministered configuration changes to increase performance and maintained user's profiles within the systemHousehold Credit Services, Back End Collections/Writeoffs/Skiptrace Show less