Amber Revier Email & Phone Number

As a Project Manager I'm responsible for planning, executing, and finalizing projects according to set milestones and in consideration of the departmental and company goals. These include coordinating the efforts of team members and clients in order to effectively and efficiently deliver projects accordingly to plan. IDeaS Project Managers bring innovation and clarity to the client experience as the project unfolds and set the stage for a strong ongoing relationship.

Bloomington, Minnesota

The Customer Account Executive brings innovation and clarity to the client’s experience of working with IDeaS and the IDeaS solution. With the highest quality service and support to clients at the corporate and property level, the Customer Account Executive develops and maintains a strong ongoing relationship with each assigned client, which results in high Client Retention rates.• Develop and maintain ongoing client relationship with the Primary Client Sponsor and the Primary Client User at the hotel level and or Corporate Level.• Understand the Clients strategic and tactical objectives and anticipate how this will impact the IDeaS system and the Client’s ability to get the maximum value from it• Responsible for the successful renewal of Client Subscriptions through the systematic communication of IDeaS system benefits.• Initiate planned communication processes with Client Sponsors and IDeaS.• Ensure that all materials presented to the client meet set format standards and convey professionalism and clarity.• Act as an escalation point for the Client or Support to ensure smooth maintenance of the business relationship.• Through the development of a strong relationship with the Client, identify Client Training needs and potential additional modules sales which would benefit both the client and IDeaS.• Responsible for interacting with the (Major) Account Manager and members of the Support team to ensure alignment between all communication to hotel and Corporate (if appropriate).• Assume the responsibilities of Account Manager for clients that do not qualify for an individually appointed Account Manager.• Maintain an in-depth knowledge of the IDeaS System Modules and their business application including business issues that they solve.• Monitor and facilitate where necessary Client product enhancement requests

Bloomington, Minnesota, United States

Minneapolis, Minnesota

I assist in the operations of the property. My passion is guest service and the overall experience provided. I'm very involved in hiring the right person with the skill set to provide a service so memorable. I'm dedicated to my job, and I continue to develop in my hospitality career.

Mall Of America, Bloomington

Sheraton Woodbury Minnesota

Sheraton Woodbury

My job is to over see the front desk, assist sales and accounting. When it comes to the hospitality industry, no day is ever the same. I work well under pressure and I'm always up for a challenge.

Inver Grove Heights