Amber Krieger Email & Phone Number

United States

Sunbury, Pennsylvania

Greeting clients in a personalized, friendly, and inviting manner.Matching clients with the best suited tax professional for their needs.Scheduling clients how they would like to be scheduled.Handling client exits by assuring all current and future needs are met.Maintaining office cleanliness and organization of resources with team members.Ensuring compliance of office operations, local marketing, company policies.

Pottsville, Pennsylvania, United States

Supervise all the activities in distribution center as per standards operating policies.Develop and share best warehouse practices with team members.Oversee product shipments to customers in accurate and timely manner.Understand customer labeling and packaging requirements and ensure to meet the customer needs.Provide assistance to team members and conduct trainings as needed.Monitor team performance and provide feedback for improvements.Identify appropriate resources, perform daily workload assignments, and make staffing adjustments.Develop continuous improvement initiatives to ensure quality, productivity and safety

Pottsville, Pennsylvania, United States

Supervise all the activities in distribution center as per standards operating policies.Develop and share best warehouse practices with team members.Oversee product shipments to customers in accurate and timely manner.Understand customer labeling and packaging requirements and ensure to meet the customer needs.Provide assistance to team members and conduct trainings as needed.Monitor team performance and provide feedback for improvements.Identify appropriate resources, perform daily workload assignments, and make staffing adjustments.Develop continuous improvement initiatives to ensure quality, productivity and safety

Pottsville, Pennsylvania

Leads all department activities on a daily basis.Works in applicable computer systems as needed per business requirements.Leads staff in training and production activities.Oversees the quality of processes and related activities.Communicates regularly with Customer Service to ensure timely response to customer inquiries.Promotes safety associated with this department.Performs activities of workers supervised as required to meet urgent timelines.Motivates the associates to achieve and exceed productivity and quality standards.

Pottsville, Pennsylvania, United States

Pottsville, Pennsylvania

Work/train/lead in any established area as assigned.Up-to-date training and certifications for all department team members. Oversee initial training of all new team members in the department. Re-train existing team members for periodic certifications and when the Coach decides a team member needs additional methods training due to performance issues. Assist Coaches in maintaining training documentation. While the Coach, AOM, & OM will be responsible for ensuring the training documentation is complete and submitted for filing, the OJTI will be utilized to complete documentation. Additionally the OJTI will assist the Coaches by cross-referencing the training matrixes to plan for upcoming training (departmental and cross-training).100% PERFORMANCE MANAGEMENT performance by department’s functional areas, based on substantial training. Interactive involvement and solid training by the OJTI should verify that all departmental team members are fully trained to perform daily, utilizing best methods. Increased safety and accuracy ratings by department’s functional areas, based on substantial training. Specifically, the OJTI will be utilized for any needed on-the-spot training as determined by the Coach & AOM. Constant interactive leadership by the OJTI in the department group should ensure improved safety and accuracy. .