Amber Kuftic Email & Phone Number

• Evaluate existing coursework content to assess its effectiveness and appropriateness in relation to the learning objectives. Offer recommendations to content creators for enhancements.
• Analyze course completion metrics within the Absorb Learning Management System (LMS) to ensure employee population is compliant with required company and federal training requirements.
• Collaborate with department managers and trainers to determine desired learning objectives.
• Conduct end-of-course surveys to gather feedback on course content, delivery method, and knowledge retention. Utilize the feedback to implement necessary improvements to the course.
• Evaluate and collaborate with trainers to identify effective strategies for fostering continuous learning.
• Evaluate overall training plans for 7 departments to identify gaps and areas that require improvement.

• Establish and track multi-million-dollar budgets and schedules for several departments and sub-committees on campus.
• Coordinate course offerings with department heads and ensure accuracy of schedules and permissions input into Catalyst.
• Develop and implement process improvements/lean initiatives. Received the Provost Staff Excellence Award (2019) by simplifying the Vet Tech contract process, resulting in a 93% reduction in workflow timing.
• Technical resource and mentor for new Program Coordinators, faculty, staff, students, and parents.
• Create and maintain multiple department websites using Adobe Experience Manager (AEM).
• Participate in several extracurricular committees, both at the regional and institutional levels, supporting professional development, hiring, employee awards, diversity/equity/inclusion, and networking.

659 Van Meter Street, Cincinnati, OH 45069

• Assisted Production Planning Manager in allocation and assessment of project budgets.
• Created and maintained the company master schedule and resource/personnel planning through InFocus ERP software.
• Coordinated with architectural and engineering department leadership to prepare and organize department metrics.
• Managed employee advancements and continuing education requirements.
• Ensured company and employee licenses were accurate and current through various state agencies.
• Supported specification writers by expeditiously reviewing and perfecting documents and templates.

Houston, Texas

• Singlehandedly provided administrative support for the Horne Clear Lake office, consisting of approximately 40 financial advisors, in addition to several other smaller branches.
• Coordinated travel, hotel direct bills, and reconciled expense reports.
• Input and adjusted management and team member timecards using Practice Engine.
• Created and filed expense reports for firm partner and managers.
• Managed the inventory of office supplies across multiple locations.

Houston, TX / Johnson Space Center

• Supported executive-level NASA managers and engineers in areas such as meeting planning, meeting support, and file archiving.
• Ensured file security by maintaining electronic file archive systems, ePCIN and Canofile, containing confidential, sensitive, and export-controlled documentation.
• Routinely performed administrative tasking without supervision, such as creating correspondence, answering phones, scheduling meetings, and assisting with projects when requested.

• Managed the overall store operations including supervising, training, and scheduling of approximately 15 employees at various food service companies.
• Created financial reports for General Manager and owner review.
• Ensured proper food and supply inventory.
• Addressed and resolved customer concerns.

Port Saint Lucie, FL

Volunteered as a Teacher Assistant to aid in the education of 5th grade students.

Master Of Arts - Ma, Higher Education Leadership

Bachelor Of Arts (B.A.), Theatre/Theater

Activities and Societies: Minor in Education

Associate Of Arts (A.A.), Theatre/Theater