Amber (Mosley) Howard Email & Phone Number

Tampa, Florida, United States

Orlando, Florida, United States

Results-driven marketing operations professional specializing in the logistics industry, I excel in market research, process improvement, KPI implementation, and SOP development. My analytical skills are key in identifying market trends, opportunities, and threats, enabling informed strategic decisions. I have a proven track record in enhancing operational efficiency, evidenced by a 30% cost reduction achieved through collaborative leadership and cross-functional teamwork. Proficient in developing and implementing KPIs, I ensure business performance is meticulously measured and aligned with strategic goals. My expertise extends to drafting RFP documents for government contracts and leading the production and adoption of SOPs for both internal and customer-facing operations.In the marketing domain, my accomplishments include executing cold email campaigns with a remarkable 43% open rate, showcasing my ability to effectively engage target audiences. I am proactive in implementing risk mitigation strategies, ensuring adherence to project timelines and deliverables. My strategic acumen is further demonstrated in the development and execution of comprehensive brand strategies, contributing to a 30% increase in revenue. My strong project management skills are evident in delivering brand strategy initiatives on time in fast-paced environments, underlining my commitment to operational excellence and driving business growth.

Tampa, Florida, United States

Experienced marketing professional specializing in broadcast and multichannel productions, project management, content marketing, and client consultation. Skilled in overseeing end-to-end processes, from ideation to execution, and ensuring seamless integration across various channels. Proficient in leveraging project management tools like Asana, ClickUp, and Airtable to manage social media marketing campaigns. Expertise in developing comprehensive content marketing strategies to increase brand awareness, customer loyalty, and lead generation. Passionate about simplifying complex concepts, delivering workshops, and creating easy-to-implement training materials for small business owners. Strong focus on leveraging storytelling and market research to drive engagement and optimize content performance. Effective in facilitating project timelines and delivering creative campaigns on schedule. Proven track record of generating significant leads and boosting social media engagement through targeted campaigns and personalized messaging.

Orlando, Florida Area

Tampa/St. Petersburg, Florida Area

During my time with the Tampa Bay Rays, I had the incredible opportunity to develop and implement community engagement programs and initiatives that aligned with the organization's mission and values. Skilled in cultivating relationships with community partners to identify collaboration opportunities of mutual benefits. I was successful in coordinating and executing community events that generated positive publicity and enhanced the organization's reputation as a community-focused team. Collaborative mindset in working with marketing and communications departments to create effective promotional materials aligned with the Rays' commitment to community engagement. Took the lead on managing volunteer programs, evaluating program effectiveness, and recommending improvements for maximum impact. Served as a representative for the team's community engagement efforts, dedicated to fostering positive relationships with stakeholders. Experienced in providing updates on ongoing campaigns and managing intern capacity for efficient task distribution.

Dallas/Fort Worth Area

As an experienced claims professional, I successfully reduced my average claim processing time by 20% through efficient and effective claim management strategies. I investigated complex claims to properly apply Florida statutes and company auto policies, ensuring customer needs were met while avoiding overpayment of claims. I worked closely with medical providers, lawyers, and cross-functional departments to minimize company exposure to litigation. I successfully resolved high-value claims, resulting in savings of over $500,000 for the company. I conducted audits of claim files and identified areas for improvement, resulting in a 25% reduction in errors and inaccuracies. I worked closely with legal and underwriting departments to identify emerging trends and risks and recommended changes to policies and procedures to mitigate those risks.

Tampa/St. Petersburg, Florida Area

I effectively managed social media platforms, internet forums, blogs, social networking applications, and message boards. I was responsible for developing online promotional materials such as flyers, feature stories, and hashtags. As a liaison, I facilitated communication between alumni and students, informing them about various outreach opportunities within the student union. I successfully coordinated and executed marketing strategies on behalf of the Marshall Student Center, including organizing diverse campus events, implementing promotional giveaways, and showcasing student organization events. Additionally, I managed all marketing and promotional efforts for over 700 student organizations, collaborating closely with each to develop tailored marketing strategies.

Tampa/St. Petersburg, Florida Area

Experienced event management professional skilled in team leadership, event coordination, and client relations. Managed an intern team while overseeing guest lists, ticket sales, and day-of event registration and check-in. Coordinated event scheduling from conception to completion, handling logistics for photo and video shoots, managing event resources, and ensuring efficient communication via Exact Target software. Proficient in general office duties, including event ticket sales, profit and loss analysis, and collaborating with high-profile clientele and business partners. Contributed to the development of promotional materials, including blogs, flyers, press releases, and presentations. Thrived in fast-paced environments, excelling at event ticket sales and prioritizing multiple projects against tight deadlines. Managed notable events, including the Business Woman of the Year Awards, Fast50 Awards, NonProfit of the Year Awards, and The Winner's Circle Luncheon, with attendance ranging from 300 to 1,500 guests.