Amber Austin Email & Phone Number

Lakewood, Colorado, United States

North Denver/Boulder, Co

USA swim club that uses high quality coaching and a holistic model to proactively and progressively train all necessary skills and resources athletes need to succeed at their highest levels.• Organize and coordinate training sites, staffing schedules, & extensive team travel.• Establish and facilitate team events, team sponsor events, parent networking events.• Manage all travel logistics, expense reimbursements, and team and parent apparel.• Generate informative marketing content to create interest in our programs & offerings.• Seek out sponsorship opportunities, pitch to and build relationships with sponsors.• Produce and communicate educational content & programing for athletes and parents.• Research and implement new directives for business growth.• Identify and target areas where business operation can improve and implement streamlined processes to improve operation, save money, maximize revenue.• Coach athletes in a holistic and collaborative manner to the high standards of our team’s mission, vision and purpose.

Erie, Co

501(c)3 non-profit club basketball program in the Colorado Front Range that trains, develops and showcases youth basketball players in preparation for collegiate recruitment and life in general.• Provided administrative assistance to the Board of Directors & Director/Head Coach.• Annually arranged all logistics to execute the tryouts process for 200 potential players.• Upgraded and maintained website for innovative functionality and ease of use.• Ordered and managed all team gear, uniforms, and equipment.• Plan, coordinate, and help run various showcase basketball tournaments.• Managed all travel logistics to national tournaments for all teams and coaches.• Assisted with managing operations budget, collecting and reconciling payments, processing and paying invoices.• Routinely communicated all pertinent team information to coaches, players, parents.• Sought out donations and sponsors to help fund the team’s scholarship program.• Supported the recruiting process for multiple colligate athletes; composed letters of recommendation, scheduled meetings, ensured NCAA paperwork was complete.

Boulder, Co

Inside Sales Representative & Sales Support• Supported outside sales team with anything & everything they needed to be successful; generated proposals, contributed to selling strategy, resolved customer issues.• Consistently helped the sales team meet their customers’ needs; ensured customer issues were addressed and resolved in a timely manner.• Skillfully managed and qualified a vast amount of diverse leads; provided product information to potential customers, pulled in the appropriate sales channel(s) to develop opportunities and establish a relationship.• Cold called prospects to communicate new product offerings and capabilities to help develop new business opportunities and customer relationships.• Created informative marketing campaigns that generated opportunities to up-sell existing customers or sell aftermarket consumable products and maintenance packages. Sales & Marketing Support, Executive Administrative Assistant • Strategically supported Director of Sales, global sales team, & third party distributors.• Assisted with monthly sales forecasting processes, managed sales funnels, collected valuable customer input related to opportunities, sales cycles, order placement.• Served as CRM/ERP database and reporting expert; supported ongoing development and efficiency of databases and processes while advancing systems.• Processed customer purchase orders and effectively communicated delivery dates.• Planned, coordinated and executed various global product launches, tradeshows, seminars on an annual and regular basis both locally and internationally.• Conceptualized, launched websites for various tradeshow events and product launches.• Supported diverse marketing campaigns to drive brand awareness and lead generation.• Provided administrative assistance to eight executive staff members; booked travel scheduled meetings, managed complex calendars, prepared expense reports.

Associate'S Degree, Business Administration And Management, General

Education record

Activities and Societies: High School Girls'​ Swimming, National Honor's Society, Student Senate