Resource Center Business Analyst
Current
May 2018 - Present
AeroLeads people directory · profile
Amber Bond Email & Phone Number
Workforce Management Specialist and Business Analyst at Wounded Warrior Project
at
Wounded Warrior Project
1 work email found
@woundedwarriorproject.org
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Workforce Management Specialist and Business Analyst at Wounded Warrior Project
Location
Jacksonville, Florida, United States
Company size
Who is Amber Bond? Overview
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Quick answer
Amber Bond is listed as Workforce Management Specialist and Business Analyst at Wounded Warrior Project at Wounded Warrior Project, a with 926 employees, based in Jacksonville, Florida, United States. AeroLeads shows a work email signal at woundedwarriorproject.org and a matched LinkedIn profile for Amber Bond.
Amber Bond previously worked as Resource Center Business Analyst at Wounded Warrior Project and Workforce Analyst at Florida Blue. Amber Bond holds Bachelor Of Arts (B.A.), Anthropology - Archaeology, Gpa 3.73 Graduated Magna Cum Laude from University Of North Florida.
Company email context
Email format at Wounded Warrior Project
This section adds company-level context without repeating Amber Bond's masked contact details.
{first_initial}{last}@woundedwarriorproject.org
89% confidence
AeroLeads found 1 current-domain work email signal for Amber Bond. Compare company email patterns before reaching out.
Profile bio
About Amber Bond
Workforce Management Specialist with over 15 years’ experience in data analysis and resource allocation in contact center environments. Utilize historical volume to forecast future trends, calculate workload requirements, and determine staffing needs. Offer solutions that increase cost savings. minimize labor waste, maintain productivity, and ensure service level objectives are achieved.
Listed skills include Ewfm, Aspect, Rta, Avaya Cms, and 53 others.
Current workplace
Amber Bond's current company
Company context helps verify the profile and gives searchers a useful next step.
Wounded Warrior Project
4 roles
Amber Bond work experience
A career timeline built from the work history available for this profile.
Workforce Analyst
Nov 2013 - May 2018
Traffic Analyst - Workforce Management
Traffic Analyst contractor working for Florida Blue. Use RTA and Aspect to ensure staffing is in place real-time to meet service level goals. Maintain skilling through Cisco Application to provide additional support during contingencies. Ensure that leadership is aware of any issues real-time, same day, and next day that may impact service levels. Make suggestions to leadership during intervals of over staffing to complete required off-floor activities.Complete analysis for adherence reporting and to determine changes needed for immediate results.
Nov 2013 - Aug 2014
Workforce Coordinator
• Utilize TCS/E Workforce Management to add entitlements, maintain employee information, and reporting. • Reforecast based on real time staffing and activity based on half hour intervals. • Operate Avaya and Real Time Adherence programs to monitor current and historical phone states, maintain compliance. • Execute contingency plans, bridge calls, and codes based on the impact to customer service. • Deliver updated information regarding potential weather related impact to locations and employees. • Allocate resources on a daily basis to ensure required service levels for Alpha, Beta, Gamma and incoming calls are met. • Coordinate communication between corporate and local management, IT Specialists, Dell Computer Technicians, and customer service associates.• Provide training for new hires on Aspect scheduling, educate on reliability/compliance and attendance. • Solicit overtime and voluntary time off contingent on business needs.
Apr 2004 - Nov 2013
Team & coworkers
Colleagues at Wounded Warrior Project
Other employees you can reach at woundedwarriorproject.org. View company contacts for 926 employees →
CA
Carlos Alvarado
Colleague at Wounded Warrior ProjectNiles, Illinois, United States
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MF
Mark Foriska
Colleague at Wounded Warrior ProjectSan Antonio, Texas, United States
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JF
James Fisher
Colleague at Wounded Warrior ProjectGreater Houston, United States
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TN
Teneka Nieves
Colleague at Wounded Warrior ProjectWashington Dc-Baltimore Area, United States
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RA
Renee Archer
Colleague at Wounded Warrior ProjectJacksonville, Florida, United States
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NS
Nancy Schiliro
Colleague at Wounded Warrior ProjectNew York, United States
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JJ
Jonathan Johnson
Colleague at Wounded Warrior ProjectGig Harbor, Washington, United States
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AM
Alison Marshall
Colleague at Wounded Warrior ProjectFayetteville, North Carolina, United States
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CJ
Cassandra Jones
Colleague at Wounded Warrior ProjectJacksonville, Florida, United States
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TR
Tiffany Rocco
Colleague at Wounded Warrior ProjectPittsburgh, Pennsylvania, United States
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Carlos Alvarado
Colleague at Wounded Warrior ProjectNiles, Illinois, United States
View →
MF
Mark Foriska
Colleague at Wounded Warrior ProjectSan Antonio, Texas, United States
View →
JF
James Fisher
Colleague at Wounded Warrior ProjectGreater Houston, United States
View →
TN
Teneka Nieves
Colleague at Wounded Warrior ProjectWashington Dc-Baltimore Area, United States
View →
RA
Renee Archer
Colleague at Wounded Warrior ProjectJacksonville, Florida, United States
View →
NS
Nancy Schiliro
Colleague at Wounded Warrior ProjectNew York, United States
View →
JJ
Jonathan Johnson
Colleague at Wounded Warrior ProjectGig Harbor, Washington, United States
View →
AM
Alison Marshall
Colleague at Wounded Warrior ProjectFayetteville, North Carolina, United States
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CJ
Cassandra Jones
Colleague at Wounded Warrior ProjectJacksonville, Florida, United States
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TR
Tiffany Rocco
Colleague at Wounded Warrior ProjectPittsburgh, Pennsylvania, United States
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3 education records
Amber Bond education
Bachelor Of Arts (B.A.), Anthropology - Archaeology, Gpa 3.73 Graduated Magna Cum Laude
Non-Degree Seeking, Prerequisites
Associate'S Degree, Liberal Arts And Sciences/Liberal Studies
FAQ
Frequently asked questions about Amber Bond
Quick answers generated from the profile data available on this page.
What company does Amber Bond work for?
Amber Bond works for Wounded Warrior Project.
What is Amber Bond's role at Wounded Warrior Project?
Amber Bond is listed as Workforce Management Specialist and Business Analyst at Wounded Warrior Project at Wounded Warrior Project.
What is Amber Bond's email address?
AeroLeads has found 1 work email signal at @woundedwarriorproject.org for Amber Bond at Wounded Warrior Project.
Where is Amber Bond based?
Amber Bond is based in Jacksonville, Florida, United States while working with Wounded Warrior Project.
What companies has Amber Bond worked for?
Amber Bond has worked for Wounded Warrior Project, Florida Blue, Isgf - Recruiting Excellence, and Adt Security Services.
Who are Amber Bond's colleagues at Wounded Warrior Project?
Amber Bond's colleagues at Wounded Warrior Project include Carlos Alvarado, Mark Foriska, James Fisher, Teneka Nieves, and Renee Archer.
How can I contact Amber Bond?
You can use AeroLeads to view verified contact signals for Amber Bond at Wounded Warrior Project, including work email, phone, and LinkedIn data when available.
What schools did Amber Bond attend?
Amber Bond holds Bachelor Of Arts (B.A.), Anthropology - Archaeology, Gpa 3.73 Graduated Magna Cum Laude from University Of North Florida.
What skills is Amber Bond known for?
Amber Bond is listed with skills including Ewfm, Aspect, Rta, Avaya Cms, Avaya, Call Center Development, Customer Service, and Management.
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