Amber F.

Amber F. Email and Phone Number

Solutions Engineer @ Yoodli AI Roleplays
Chelmsford, MA, US
Amber F.'s Location
Chelmsford, Massachusetts, United States, United States
Amber F.'s Contact Details

Amber F. personal email

n/a

Amber F. phone numbers

About Amber F.

Storyteller ● Techie ● Baker ● Relentless Force for Positivity

Amber F.'s Current Company Details
Yoodli AI Roleplays

Yoodli Ai Roleplays

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Solutions Engineer
Chelmsford, MA, US
Amber F. Work Experience Details
  • Yoodli Ai Roleplays
    Solutions Engineer
    Yoodli Ai Roleplays
    Chelmsford, Ma, Us
  • Shooter Detection Systems
    Sales Engineer
    Shooter Detection Systems Apr 2024 - Present
    Rowley, Ma, Us
  • Ometria
    Sales Engineer
    Ometria Jul 2021 - Nov 2023
    London, London, Gb
  • Examity
    Sales Engineer
    Examity Aug 2020 - Jul 2021
    Newton, Massachusetts, Us
  • Insightsquared
    Sales Engineer
    Insightsquared Mar 2019 - Jun 2020
    Boston, Massachusetts, Us
  • Smartbear Software
    Technical Sales Engineer
    Smartbear Software May 2015 - Mar 2019
    Somerville, Ma, Us
    Gains customer acceptance by explaining or demonstrating software applications and relevant operations improvements.Provides product, service, or equipment technical and engineering information by answering questions and requests.Identifies current and future customer service requirements by establishing personal rapport with potential customers and other persons in a position to understand service requirements.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.Contributes to team effort by accomplishing related results as needed.
  • Dynatrace
    Technical Support Representative 2
    Dynatrace Feb 2015 - May 2015
    Waltham, Ma, Us
    Provided higher level support to customers and colleagues on all products in the SaaS and Dynatrace product lines via email, phone, Lync, Webex, and case/ticket.Assisted in assigning assets/components and problem information to incoming customer and internal technical support tickets.Researched issues, gathered information from a variety of resources, performed troubleshooting, recorded scripts, provided technical assistance and problem resolution and escalated tickets to advanced support departments when necessary.
  • Compuware
    Technical Support Representative
    Compuware Nov 2013 - May 2015
    Detroit, Mi, Us
    Provided support to customers and colleagues on all products in the SaaS and Dynatrace product lines via email, phone, Lync, Webex, and case/ticket.Assisted in assigning assets/components and problem information to incoming customer and internal technical support tickets.Researched issues, gathering information from a variety of resources, performing troubleshooting, recording scripts, providing technical assistance and problem resolution and escalating tickets to advanced support departments when necessary.
  • Whole Foods Market
    Data Specialist
    Whole Foods Market Apr 2007 - Nov 2013
    Austin, Tx, Us
    Provided program support and technical assistance to internal store and regional level users via email and phone and hands on support when needed.Assured accurate data input and integrity across all relevant internal systems.Imported and exported information to and from host systems.Troubleshooted scanning and pricing issues and PO discrepancies.Maintained a live item warehouse.

Amber F. Skills

Troubleshooting Customer Support Help Desk Support Data Analysis Data Mining Microsoft Excel Microsoft Office Microsoft Word Outlook Dynatrace Salesforce.com Jira Windows 7 Point Of Purchase Cash Register Technical Support Ready! Api Soapui Alertsite Uxm Application Performance Management Saas Sales Engineering Enterprise Software

Frequently Asked Questions about Amber F.

What company does Amber F. work for?

Amber F. works for Yoodli Ai Roleplays

What is Amber F.'s role at the current company?

Amber F.'s current role is Solutions Engineer.

What is Amber F.'s email address?

Amber F.'s email address is am****@****ear.com

What is Amber F.'s direct phone number?

Amber F.'s direct phone number is +197823*****

What skills is Amber F. known for?

Amber F. has skills like Troubleshooting, Customer Support, Help Desk Support, Data Analysis, Data Mining, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Dynatrace, Salesforce.com, Jira.

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