Amber F. work email
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Amber F. personal email
Amber F. phone numbers
Storyteller ● Techie ● Baker ● Relentless Force for Positivity
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Solutions EngineerYoodli Ai RoleplaysChelmsford, Ma, Us -
Sales EngineerShooter Detection Systems Apr 2024 - PresentRowley, Ma, Us -
Sales EngineerOmetria Jul 2021 - Nov 2023London, London, Gb -
Sales EngineerExamity Aug 2020 - Jul 2021Newton, Massachusetts, Us -
Sales EngineerInsightsquared Mar 2019 - Jun 2020Boston, Massachusetts, Us -
Technical Sales EngineerSmartbear Software May 2015 - Mar 2019Somerville, Ma, UsGains customer acceptance by explaining or demonstrating software applications and relevant operations improvements.Provides product, service, or equipment technical and engineering information by answering questions and requests.Identifies current and future customer service requirements by establishing personal rapport with potential customers and other persons in a position to understand service requirements.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.Contributes to team effort by accomplishing related results as needed. -
Technical Support Representative 2Dynatrace Feb 2015 - May 2015Waltham, Ma, UsProvided higher level support to customers and colleagues on all products in the SaaS and Dynatrace product lines via email, phone, Lync, Webex, and case/ticket.Assisted in assigning assets/components and problem information to incoming customer and internal technical support tickets.Researched issues, gathered information from a variety of resources, performed troubleshooting, recorded scripts, provided technical assistance and problem resolution and escalated tickets to advanced support departments when necessary. -
Technical Support RepresentativeCompuware Nov 2013 - May 2015Detroit, Mi, UsProvided support to customers and colleagues on all products in the SaaS and Dynatrace product lines via email, phone, Lync, Webex, and case/ticket.Assisted in assigning assets/components and problem information to incoming customer and internal technical support tickets.Researched issues, gathering information from a variety of resources, performing troubleshooting, recording scripts, providing technical assistance and problem resolution and escalating tickets to advanced support departments when necessary. -
Data SpecialistWhole Foods Market Apr 2007 - Nov 2013Austin, Tx, UsProvided program support and technical assistance to internal store and regional level users via email and phone and hands on support when needed.Assured accurate data input and integrity across all relevant internal systems.Imported and exported information to and from host systems.Troubleshooted scanning and pricing issues and PO discrepancies.Maintained a live item warehouse.
Amber F. Skills
Frequently Asked Questions about Amber F.
What company does Amber F. work for?
Amber F. works for Yoodli Ai Roleplays
What is Amber F.'s role at the current company?
Amber F.'s current role is Solutions Engineer.
What is Amber F.'s email address?
Amber F.'s email address is am****@****ear.com
What is Amber F.'s direct phone number?
Amber F.'s direct phone number is +197823*****
What skills is Amber F. known for?
Amber F. has skills like Troubleshooting, Customer Support, Help Desk Support, Data Analysis, Data Mining, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Dynatrace, Salesforce.com, Jira.
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