My role as Executive Assistant included the responsibilities of running all business/office operations. This includes, but is not limited to: • All communications (incoming & outgoing) with customers, vendors, insurance/state agents, property managers, & other companies in the area via phone, email, social media, website requests, vendor portals, & occasionally face to face. •Maintaining & prioritizing a live calendar for the technicians to use for the most efficient routes to their daily jobs, as well as, maintaining & prioritizing daily events on the owner's calendar/schedule.•Dealing first hand with any customer service related issues - scheduling, invoicing/billing, payments, general questions, assisting with applications for finance, warranty registrations, compliments and/or complaints.•Organizing weekly meetings to discuss company growth & opportunities•Scheduling, as well as, participating in vendor-related training sessions to expand the business network/platform.•Learning all new policies, software, or business opportunities presented to the company, then preparing reports/presentations to train the remainder of the team to use also. *Various software used on a daily basis would include, but not be limited to: Google Docs/Sheets/Slides/Forms, Microsoft Word/Excel/Powerpoint, Mac Pages/Numbers/Preview, Adobe Illustrator/Photoshop/Cloud Suite, Quickbooks, Spark App, Slack App, Grasshopper App, Google Business & Ad services, Google Meet, HouseCall Pro, VendorCafe, HoneyBadger Vendor Portal, & ADPRun.*•Handling all on-boarding policies & procedures for new hires (includes providing all documents necessary, entering into ADP/filing correctly), as well as, resignation/termination policies & procedures.•Tracking time and running payroll•Pulling building permits & requesting inspections•All advertising (FB, slogans/designs for company wear, website ads)•Warranty Registrations/Exchanges•Preparing Profit/Loss Statements & other tax prep docs

Family Court Clerk - Div. 5 Judge Tara Hagerty