Amber Mitchell Email & Phone Number

San Tan Valley, Az, Us

Scottsdale, Arizona, United States

Supported the sales team by creating marketing materials foradvertising meetings, classes and events• Graphic design for print materials, national advertising, local eventsand social media posts• Managed email databases and designed/scheduled mass emailblasts• Managed and edited Wordpress website and submitted changes asneeded• Scheduled and executed large events and happy hours• Ordered catering many recurring meetings and special events• Monitored catering and vendor invoices to ensure all were paid ina timely manner

Mesa, Arizona, United States

Calculated net income and adjusted strategies to increase incomeand bottom-line profits• Promoted business on social media platforms to maximize brandidentity and generate revenue• Assessed current inventories and brought in supplies to keep stockwithin optimal levels for expected demands• Planned and executed seasonal and holiday sales and productofferings• Facilitated payment of invoices due by sending bill reminders andcontacting clients•Monitored market conditions to set accurate pricing structures andtake advantage of emerging trends

Mesa, Arizona, United States

•Developed social media initiatives and created daily content for social media•Leveraged Facebook, Twitter, Instagram and emerging platforms to engage and acquire new customers•Planned, implemented and maintained successful SEO strategies•Managed all meetings and interviews with partners and vendors•Created and monitored influencer marketing campaigns•Scholarship creation and promotion on .edu

Mesa, Arizona, United States

•Answering inbound sales and customer service calls / chats•Troubleshooting and resolving mechanical issues with products over the phone•Data entry•Accepting payments over the phone and adhering to all laws applying to privacy while handling payment information•Diligent record keeping and notation of accounts after each contact with the customer•Tracking inventory to advise managers when to remove an item from the site or mark as “out of stock”•Constant communication with vendors via phone and email to help with product creation and report known issues

Mesa, Arizona, United States

•Worked with supervisors via live chat to address customer inquiries or technical issues beyond scope of expertise•Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes•Leveraged tools, resources and company procedures to address and diagnose problems•Multitasked across systems and applications and resolved a broad range of technical issues• Monitored customer issues to deliver effective resolution and ensured that all steps involved followed policies and procedure

Tucson, Arizona, United States

•Negotiated credit extensions to assist customers in paying overdue accounts•Notified customers of delinquent accounts with attempt to collect outstanding amounts•Determined debt to income ratio to determine if borrowers qualified for assistance programs or refinance options•Received payment and ensured proper posting to appropriate customers accounts•Processed payments over phone and set up recurring drafts•Verified income of borrower and gathered credit information•Defined repayment terms to consumers and educated on default consequences