Create weekly lesson plans for nursery and kindergarten classes while following a set out curriculum and course syllabusDeliver lesson plans and teach students very basic introductory EnglishEnsure that students are confident and encourage class participation with spoken EnglishResponsible for after school clubs; keeping students active while learning (Music & Movement, Fun English, Puppet Song and Story, and Art and Cooking)

Provide front line customer service in the Registrars Office for students, parents, and staffResponding to telephone, in-person, fax, email, and web inquiries in regards to admissions, records, scheduling, convocation, finance, and student awardsDevelop working relationships with all areas of campus to ensure positive communication and clarity of proceduresProducing verification letters, completing forms, all containing confidential informationUse of an on-line student records… Show more Provide front line customer service in the Registrars Office for students, parents, and staffResponding to telephone, in-person, fax, email, and web inquiries in regards to admissions, records, scheduling, convocation, finance, and student awardsDevelop working relationships with all areas of campus to ensure positive communication and clarity of proceduresProducing verification letters, completing forms, all containing confidential informationUse of an on-line student records system - retrieving information, updates and changes of student accountsProvide administrative support to other areas of the Office of the Registrar Show less

Gained experience as a server in a fine dining establishmentServed many tables at a time, with multiple coursesResponsible for completing other miscellaneous server dutiesTrained new employeesProvided excellent customer service

Booked liaison visits with highschools throughout CanadaAssisted the Manager, Liaison prepare for the new teamPlanned and executed the month-long liaison training seasonDeveloped and delivered the presentation used at the Ontario Universities FairMentored the new liaison officersTraveled independently across Canada for up to 3 weeks at a timeDelivered presentations to student and parents groups of up to 500 people

Participated in a month long training season about the University of WaterlooTraveled independently across Ontario for up to 3 weeks at a timeDelivered presentations ranging from 5-500 peopleDeveloped professional relationships for the University of Waterloo

Promoted the University of Waterloo, developing excellent customer service skillsDemonstrated excellent public speaking skills while conducting guided campus toursWorked in a collaborative team environment within a team of 30 studentsDeveloped and implemented volunteer training for events

Managed a team of 30 students including scheduling, payroll, interviewing, and hiringEvent planning experience, assisting the Manager, Visitors Centre with the March Break Open HouseCoordinated campus toursDeveloped professional relationships with colleagues, parents, and secondary school guidance counsellors and teachersAssisted with the re-branding committee, developing a new look for the centre

Developed the basis for a contact database using ExcelExperience with writing and editingInterviewed international students about their experience in CanadaAssisted with the hiring of future co-op students

Preparing cold food items for each mealCompleting all necessary daily food preparationResponsible for outdoor BBQ lunch including preparation, set-up, cooking, and clean-upOpening the kitchen and ensuring everything is ready for the dayClosing the kitchen and ensuring all servers have everything they needServing tables when necessary and providing excellent customer serviceTraining new employees in both kitchen and dining room areas