Amberly Lilly, Ba, Csm, Sa, Pmp Email & Phone Number

Mesa, Az, Us

San Francisco, Ca, Us

Mclean, Virginia, Us

In my current role as a Senior Project Manager V / Delivery Lead, I: * Spearhead the improvement and execution of a multi-million-dollar project, aimed at automating asset transfers for financial advisors and clients.* Function as Delivery Lead/Project Manager, onboarding projects in the “red” and leading their execution aligned with established budget and schedule.* Successfully accomplish projects within 44 business days by effectively coordinating resources, directing operations, and providing strong leadership, meticulous planning, proactive problem-solving, and ensuring all team members are aligned and motivated to achieve project goals on time and within scope.* Prepare and submit reports on project success criteria, metrics, test, and deployment management activities. Outline project plans for all project stages.* Efficiently coordinate daily project activities, guarantee timely delivery, lead project management team meetings, and provide status reporting regarding project milestones, dependencies, risks, and issues, communicating across the organization’s leadership.

Chicago, Illinois, Us

In my previous role as a Senior Project Manager, I: * Championed the execution of a $47 million R&D project aimed at rebuilding a logistics SaaS scheduling platform.* Developed and oversaw the engineering/product team’s processes and procedures throughout the software development life cycle, maximizing focus on Agile methods, client migration projects, software testing, and escalated client support.* Led the successful launch of a new scheduling platform rebuild within eight months of acquisition, which provided bonuses to the entire project team.* Designed and implemented a cross-functional integration from Zendesk to Jira to streamline the escalation of client support issues, increasing the client satisfaction rate to 99.5%.* Migrated the top 45 enterprise clients from the legacy platform to the newly rebuilt scheduling platform.* Executed effective plans that doubled revenue within one year from $4 million to $8 million for the official launch of the product line.

Scottsdale, Arizona, Us

In my previous role as a Program Manager, I:* Directed the product/engineering team for the Professional Services division, tasked with implementing COVID-19 vaccine scheduling for prominent retail chains, including CostcoRX, Albertsons, and others.* Worked with team members to integrate scheduling tools for online schooling platforms, warehouses, and carriers.* Simultaneously managed the execution of multiple custom interface projects for new enterprise clients, driving a significant increase in revenue from $5K monthly to $125,000 monthly within one year.* Oversaw the implementation of multi-language functionality for international clients, increasing client adaptability and growth of the SaaS product.* Managed changes and initiatives to drive the achievement of project goals while ensuring goals were realized in quality and team member performance.

Rockville, Md, Us

In my previous role as a Senior Integration Engineer, I:* Orchestrated the successful implementation of a statewide health information exchange for the State of Nebraska’s prescription drug monitoring program (PDMP).* Collaborated with clients, software developers, and other stakeholders to identify system requirements and ensured the company’s software met established requirements.* Established the structure of the Integration Services Team, outlined SLA, customer service support, processes and procedures, training, and project management tasks to achieve exceptional outcomes.* Provided technical guidance and support to developers and other team members. Developed and maintained technical information related to system integration.* Designed, created, and deployed a migration program, enabling clients to transition from a legacy platform to a cutting-edge one seamlessly.

Phoenix, Az, Us