Amberly Warren Email & Phone Number

Barrie, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Gold Coast, Australia

Toronto, Canada Area

Planned and implemented the delivery of four athlete villages for 5,000 participants, along with other athlete and games services.

 Wrote athlete guidebooks for the Athletes’ Village and five satellite accommodations to provide an overview of what services, amenities and guidelines are available at each location. Assisted with Chef de Mission manuals provided to the delegations.  Created policies, procedures and training for 150 workforce and 1500 volunteers within the village, such as lost and found procedures and venue impact training. Managed all wayfinding and signage components at the village and satellite accommodations, liaising between all of the functional areas within the village and the main wayfinding department to ensure all needs and requires were met. Oversaw email accounts for village operations centre and village volunteers along with managing core team and extended team distribution lists, contact lists and emailing of meeting minutes. Assisted in the planning of staff events including Family Day and silent auctions where donations were made to local charities such as the Good Sheppard shelter and Goodwill. Worked with functional areas in bump-out to determine items to donate. Acted as a central point of contact within the operations centre and communications centre for other functional areas to transfer and acquire information efficiently.

London, Ontario, Canada

 Worked alongside the event manager to assist with all aspects of event execution surrounding the 2014 MasterCard Memorial Cup in London, Ontario including: Arrival of the Cup Ceremony, Opening Dinner and Gala, CHL Awards Ceremony, MasterCard Memorial Cup Golf Tournament, Captain’s Pancake Breakfast and FanFest. Created an event binder for all members of the Head Organizing Committee, that housed details of every aspect of the tournament including contact information, schedules, policies, accommodations and event diagrams. Attended all Head Organizing Committee meetings and sub-committee meetings, recording and relaying notes and messages for my supervisor.  Interacted with various committees to ensure all elements were implemented and performed properly to achieve success including Events and Festivities, Marketing and Sponsorship, Promotions and Game Day, and Charitable Fundraising. Assisted in setting up and executing charity initiatives such as the silent auction, which alongside the 50/50, raised over $100,000 for the St. Joesph’s Health Care Foundation. Reviewed sponsorship agreements for the golf tournament to ensure the activations were in place and fulfilled to the terms of the contracts. Set up distribution of entrance and exit samples for more than 9,000 fans each night, showcasing a variety of partners’ brands such as Old Dutch, Jack Links and Subway and ensured they were executed according to contractual agreements. Assisted with the Bank of Montreal (BMO) Blue Carpet promotional activation, which entitled BMO members to get priority entrance to the venue accompanied by event programs and BMO branded gifts. Utilized Adobe Photoshop to develop several creative elements such as signage at various event locations, player autograph sheets and promotional flyers. Sourced and managed the ordering of ice and chocolate milk for the athletes, ensuring enough quantity was available and stocked after each game and practice.

St. John'S, Newfoundland, Canada

 Served as a liaison with major corporate sponsors, such as Air Canada, Bell Aliant, Goodlife Fitness, Home Depot, Mary Brown’s and Rogers, as their main contact for promotional activities, sponsorship elements and special event nights, maintaining regular phone contact to ensure all inquiries and concerns were handled and their promotional events exceeded their satisfaction.  Assisted with planning and running several IceCaps and IceCaps Care events such as Season Seat Holder Appreciation Night, Tailgate Party, Janeway Jamarama Party, Teddy Bear Toss and Buddy’s Book Club. Researched, created, and implemented several new promotional elements, exercising social media channels and utilizing equipment such as Tagkast, to help keep the IceCaps game presentation a fresh and exciting experience for all fans and maintained an up to date binder of all promotions and ideas. Designed signage and handouts on Adobe Photoshop for promotional purposes such as image borders for Tagkast photos. Managed game day inventories (prizing, props, equipment), prepared game day materials including event details, scripting, contestant forms and waivers, intermission diagrams, game day memos and music and assisted with set-up, execution and tear-down of partners’ promotional activations. Supervised the game and ice crews with giveaways, intermission events, player appearances, fan involvement, anthem singers, tailgate parties and any event that was executed before, during or after home games to ensure operations were carried out according to plan and troubleshot issues that arose. Was additionally responsible for administrative duties including taking meeting minutes and communicating office memos, answering and directing phone calls, responding to voicemails and emails from fans, tending to visitors, maintaining well stocked office supplies and ordering when necessary, shipping and receiving courier packages, donation item pick-ups, as well as other duties when assigned.

Bachelor Of Sport Management, Dean'S Honour Recipient, Graduating With First Class Standing.

Bachelor Of Sport Management, Exchange Student

Bachelor Of Sport Management, Exchange Student