Amber Maddex Email & Phone Number

Edmonds, Wa, Us

Lynnwood, Washington, United States

Seattle

Seattle's Cardiology, Gynecology, Orthopedic DepartmentsRooming patients, managing schedules, checking vitals, relaying test results, and addressing patients concerns in an efficient and timely manner.

Snohomish, Wa

Relief position. Triaging cases over the phone, advising owners on the urgency of care for their pet. Managing communication between client and doctor/staff members. Gave warm compassionate service to every customer, attempting to make each person’s day. Greeted and checked-in clients and their pets upon arrival. Calling technicians to triage, based on the state of the patient, owner’s description, and answers to follow-up questions.

Snohomish, Wa

Lead the Small Animal Department call center, for one of the largest mixed animal practices in the United States. Triaged cases over the phone, advising owners on the urgency of care for their pet. Managed communication between client and doctor/staff members. Gave warm compassionate service to every customer, attempting to make each person’s day. Greeted and checked-in clients and their pets upon arrival. Called technicians to triage, based on the state of the patient, owner’s description, and answers to follow-up questions.

Pullman, Wa

Welcomed clients and their pets. Regulated phone and email correspondence. Managed emergent situations. Kept an accurate, efficient, and timely schedule. Processed payments. Input data into computers and in the patient’s file. Explained medication directions, doctor’s notes, doctor and staff’s recommendations, and patient aftercare instructions to clients.

Creamery at Washington State University - Safety Officer: 2011Prepared culture, mixed ingredients, monitored cooking via product temperature and acidity, to produce Cougar Gold cheese. Worked with heavy mechanical and industrial equipment. Sliced, packed and sealed the cheese in cans for storage and sale. Cleaned equipment. Performed chemical analytics and microbiological testing of the manufactured product. Inspected cans and measured their vacuum seals. Packaged cans for distribution.

Pullman, Wa

Swine Center at Washington State University Cared for and transported swine across the facility, based on age, weight, gender, and gestational cycle. Scrubbed and washed pigs and power washed the pig's pens. Medicated and monitored pigs’ health and gestational period. Pushing and lifting swine, feed, bedding, and equipment of sixty pounds or more.

Pullman, Wa

Department of Residence Life at Washington State UniversityRegents Residents Hall & Rogers Residence HallProvided customer service to residents and guests of the building. Accepted and sorted mail and packages. Distributed and tracked hall equipment. Prepared and maintained public notices. Kept inventory of supplies. Conversed with and provided resources for residents.

Pullman, Wa

Department of Residence Life at Washington State UniversityStephenson Residents Hall & Scott-Coman Residence HallHarbored a positive, safe, and welcoming community. Promoted good study skills and healthy standards of living. Identified and counseled residents regarding policy and contract violations, reporting issues appropriately. Provided conflict mediation between residents, and crisis support to individuals. Kept the floor informed of events and resources available to them. Developed and implemented meetings, and social or educational programs.

Pullman, Wa

Ensured animals were fed a proper diet, considering age, size, activity level when specific instructions/ diets were not left. Exercised and engaged animals. Medicated animals based on owners and veterinarians directions. Cared for hospitalized patients as instructed. Triaged, treated, and called the doctor on duty when emergencies arose. Cleaned kennels, bowls, outside runs, and play yards. Was solely responsible for 20-80 cats and dogs at a time.

Kirkland, Wa

Assisted in clinical care, trimmed pets nails, administered vaccines, and assisted doctors in appointments and surgical procedures. Cleaned and disinfected rooms between patients. Monitored and restocked materials. Performed the duties for opening and closing the clinic.

Pullman, Wa

Animal Science Laboratory at Washington State UniversityFed, watered, and performed general care of laboratory rats. Emptied, cleaned and sterilized, rat cages, chicken cages, and water bottles. Operated a large industrial autoclave. Cleaned and sanitized laboratory rooms, halls, and foot-baths.

Bachelor Of Science (B.S.), Animal Sciences

Activities and Societies: Block & Bridle, Ceres Women's Agricultural Fraternity, Dairy ClubAnimal Science major with an option.

Certificate, Dairy Husbandry And Production

Modules Included Herd Evaluation, Advanced Dairy Cattle Nutrition, Advanced Reproductive Management, Financial Evaluation & Management.

Certification, Veterinary Assisting & Grooming

Activities and Societies: Elected to the National Technical Honor Society by Sno-Isle Tech Skills CenterLearned proper restraining.

High School Diploma

Activities and Societies: FFA, International Club, Drama, Link Crew Leader