Amber Dunn Email & Phone Number

Salisbury, United Kingdom

Salisbury, United Kingdom

Salisbury, United Kingdom

-Buying and selling of funds, payments to and from stockbrokers and placing trades on James Hay’s investment centre.-Handling calls regarding trading queries from clients, stock brokers and independent financial advisors as well as assisting colleagues from other internal departments.-Have quickly become a competent member of the team despite not having previous experience in a financial background.-Already signed off on most processes and gained excellent knowledge in the… Show more -Buying and selling of funds, payments to and from stockbrokers and placing trades on James Hay’s investment centre.-Handling calls regarding trading queries from clients, stock brokers and independent financial advisors as well as assisting colleagues from other internal departments.-Have quickly become a competent member of the team despite not having previous experience in a financial background.-Already signed off on most processes and gained excellent knowledge in the specialist products that James Hay provides.-Extremely accurate and excellent attention to detail in producing correspondence having developed the skills learnt whilst temping for a different department.-Working as part of a team of 10 and able to communicate effectively to ensure all trades are placed in a timely manner. Show less

Salisbury, United Kingdom

-Role entails providing support to 17 area offices across the UK from Head Office to ensure the smooth running of the company. -Shift leader who is able to handle emergency situations as well as train and support new members of staff.-Able to make effective decisions and communicate these to other members of staff to ensure the smooth running of the shift.-Delegating tasks focusing on each individual’s strengths and weaknesses. Providing support to those who need extra help so that… Show more -Role entails providing support to 17 area offices across the UK from Head Office to ensure the smooth running of the company. -Shift leader who is able to handle emergency situations as well as train and support new members of staff.-Able to make effective decisions and communicate these to other members of staff to ensure the smooth running of the shift.-Delegating tasks focusing on each individual’s strengths and weaknesses. Providing support to those who need extra help so that the team can work together effectively. -Extremely varied role with a wide variety of tasks to be performed everyday which requires an open and flexible outlook. Expected to cover everything from maintaining the company computer system (Staffplan) to acting as emergency support to find last minute cover for care calls. -Working in a high pressured, fast paced environment where excellent communication skills are vital to ensure safety as well as carer and client satisfaction.-Responsible for handling all incoming phone calls and emails which requires an ability to prioritise multiple tasks.-Required to communicate with my own colleagues, other area office staff, senior management, carers and clients. -Often required to liaise with clients and inform them of any changes to their care plan due to unforeseen emergencies. Customer service demands a sensitive approach as often dealing with clients suffering from dementia or those with other disabilities. -Dealing with complaints promptly and effectively to ensure continued high quality of care. Show less

Codford, Warminster

• Presenting a professional and friendly first impression of the centre to all visitors and customers.-Role focused on talking to customers and answering questions during commercial carriage rides at Centre Parcs, Longleat.-Responsible for all aspects of horse care for any horses being used for carriage rides that day.-Expected to work in all weathers and always present a cheerful and helpful face to customers.-There are multiple hazards associated with working with horses so… Show more • Presenting a professional and friendly first impression of the centre to all visitors and customers.-Role focused on talking to customers and answering questions during commercial carriage rides at Centre Parcs, Longleat.-Responsible for all aspects of horse care for any horses being used for carriage rides that day.-Expected to work in all weathers and always present a cheerful and helpful face to customers.-There are multiple hazards associated with working with horses so health and safety awareness was essential. This ensured that all customers had an enjoyable experience as well as a safe working environment. Show less

Shrewton, Salisbury

-Working in a four star restaurant in silver service.-Extremely high attention to detail in order to provide excellent customer service.-Team based role in a pressured environment.

Master Of Geology, Msci Geology, 2:1

Activities and Societies: University of Southampton Geology Society I have recently completed my MSci Geology degree at the University.

Education record

A levels including Geology (A*), Biology (B) and Chemistry (C). AS levels Geology (A), Biology (A), Chemistry (B), Physics (B) and General.

Education record

12 GCSE's including 4 A*s and 6 A's in English, Maths, Biology, Chemistry and Physics.