• Supervised, trained, and evaluated resident advisors in position expectations and responsibilities• Provided 24 hour duty coverage for crisis intervention and discipline• Designed, implemented, and taught training curriculum for staff, specifically in Diversity and Inclusion• Created hiring materials and evaluations tools for staff. Developed Resident Assistant Training Manual, programming evaluation, semester evaluation for staff.

• Outbound Call Center Recruiter for Making Strides Against Breast Cancer in Hartford, CT.• Managed 119 of 386 Team Leaders with participant involvement and fundraising techniques.• Administered and clarified logistical information for participants for event.• Proficiency in net term applications

• Provided sound, reliable data in preclinical medical trials within operational functions according to standard operating procedure. • Trained, proficient, and active in study function for specialized blood collection within seven months of hire.• Senior Technician for specialized study within eight months of hire.• Proficiency in Citrix, Provantis, Logbook, and Business Objects software applications for data collection and analysis.

Promoted higher education with programs aimed directly to elementary, middle, high school, and transfer students. Recruited future and prospective students through telecounseling, open houses, admissions fairs, campus tours, and other major events at Western Michigan University. Assisted in familiarizing students with WMU and aided in the college decision processes. Effectively used different channels of communication to advocate for students to choose Western Michigan University, including: emails, phone, and face to face interaction. Aided in communication with prospective students about future events, acceptance, and campus visit follow-up. Served on a team that made over one thousand calls every night. Maintained an open connection for future students to answer questions regarding the admissions process. Processed general questions and requests though Office of Admissions email. Various positions held within Office, including Gold Guide, Telecounselor, and Day Staff Positions.

Leveraged experience as a campus leader and anti-oppressive organizer to develop outcome based programs. Developed cross-campus and community relationships with agencies including the Office of Diversity and Inclusion, Disability Services for Students, and Kalamazoo Gay Lesbian Resource Center to create and execute programs including Fall Fab Fest, First Year Pride Alliance, and the Student Advisory Council. Coordinated work on preferred name policy, gender-inclusive restrooms, first annual lavender graduation, and other activities to promote an inclusive, safe space on WMU’s campus. Participated in SpeakOUT! Panel trainings and Safe on Campus Trainings. Increased outreach for the Office of LGBT Student Services with social media strategy, print advertising, flyer design and email communications. Enhanced leadership skills including written and verbal communication, customer service, program development, evaluation and management skills. Fall Fab FestOrganized, secured resources for, delivered and evaluated the first annual LBGT and ally student welcoming event at Western Michigan University. Over 300 students and 15 community partners participated in the event in the first year. Connected participants with LBGT-inclusive resources and organizations available on campus, in Kalamazoo, and in the state of Michigan. First Year Pride AllianceInitiated, developed, and facilitated a LBGT and ally cohort program to support LBGT first-year students make a successful transition to university life. Created inclusive, safe, and diverse seminars to advance knowledge of LBGT history, University life, and resources for participants. Created balance between creating connections with peers, supporting student identity development, and providing education.