Amber Pedroncelli Email & Phone Number

Albuquerque, Nm, Us

Albuquerque, New Mexico, United States

As the Director of Operations, I oversee operations teams to ensure timely and accurate delivery of products and services. I coordinate and leading marketing initiatives, operations, revenue operations initiatives, sales training, event management, and other key teams to create ROI and operational efficiencies. Key duties include:• Business Analytics & Reporting for North America Direct Sales• Create and manage all sales and lead conversion reports• Create and manage sales reports… Show more As the Director of Operations, I oversee operations teams to ensure timely and accurate delivery of products and services. I coordinate and leading marketing initiatives, operations, revenue operations initiatives, sales training, event management, and other key teams to create ROI and operational efficiencies. Key duties include:• Business Analytics & Reporting for North America Direct Sales• Create and manage all sales and lead conversion reports• Create and manage sales reports to find strengths and weakness of each sales representative• Oversee the distribution system for incoming leads to sales team based on analytics• Manage automation, configuration, and general maintenance of Zoho CRM system• Review all contracts before approval by Vice President Show less

Albuquerque, Nm

Business Analytics & Reporting for North America Direct Saleso Create and manage all sales and lead conversion reports for Vice Presidento Create and manage sales reports to find strengths and weakness of each sales representativeo Distribute incoming leads to sales team based on reportingo Manage automation, configuration, and general maintenance of Zoho CRM systemo Review all contracts before approval by Vice PresidentManage the Certified CISO… Show more Business Analytics & Reporting for North America Direct Saleso Create and manage all sales and lead conversion reports for Vice Presidento Create and manage sales reports to find strengths and weakness of each sales representativeo Distribute incoming leads to sales team based on reportingo Manage automation, configuration, and general maintenance of Zoho CRM systemo Review all contracts before approval by Vice PresidentManage the Certified CISO Program/producto Lead the initiative to turn the CCISO certification into a full-fledged certification program. o Recruited authors and negotiated contracts for Body of Knowledge (CCISO Courseware) o Edited CCISO Body of Knowledge o Coordinated CCISO online training program filming o Ensure quality of CCISO instructorso Manager of CCISO Exam Writing Committee and CCISO Exam o Manage application process and policies o Ensure content of program is relevant by leading version updateso Collaborate with media team to produce testimonial videos, marketing collateral, social media strategy, discount programs, flash sales, and other initiativeso Oversee all discounts and promotions for producto Ensure quality of each CCISO classo Train Sales staff in US, India, and Malaysia on selling CCISO o Manage branding for CCISO o Manage partner sales of CCISO Hacker Halted and Global CISO Forum Event Management o Recruit speakers o Set agenda o Manage CISO & Hacker Halted Events Committees o Drive sponsorship sales to Hacker Halted and CISO events o Manage event brandingo Grow event attendance at both events each yearo Drive attendance events o Emcee all CISO events o Coordinate all networking sessions for CISO events Copy Editor for EC-Council at Largeo Edit or write all EC-Council press releases o Edit EC-Council Exams for language o Edit all marketing materials for language Show less

Englewood, Co

Spearheaded outreach and training to HDR Architecture, Inc., HDR Inc.’s subsidiary never trained previously on federal compliance, resulting in first-ever fully compliant small business subcontracting plans and integrating a work-flow for compliant proposal submittals.Coordinated and responded to over 150+ client RFPs, providing accurate data, goal negotiation guidance, and narratives for inclusion in proposals resulting in fewer unattainable client goals on subcontracting… Show more Spearheaded outreach and training to HDR Architecture, Inc., HDR Inc.’s subsidiary never trained previously on federal compliance, resulting in first-ever fully compliant small business subcontracting plans and integrating a work-flow for compliant proposal submittals.Coordinated and responded to over 150+ client RFPs, providing accurate data, goal negotiation guidance, and narratives for inclusion in proposals resulting in fewer unattainable client goals on subcontracting percentages.Attended 30+ outreach events all over the country and coordinated dozens more attended by other HDR employees to represent HDR’s Supplier Diversity & Small Business Program to clients and the small business community.Worked with and counseled 100+ small businesses and successfully found appropriate points of contact within HDR in order to support HDR’s mission of maximum subcontracting opportunities for small and diverse companies. Successfully completed intensive, 6 month-long preparations for a joint DCMA SBA program review resulting in an improved corporate rating.Created a new program brochure for use in marketing and outreach efforts in order to represent HDR as a company invested in supplier diversity.Worked with corporate IT to reimagine the reporting process for bi-annual reporting requirements resulting in saved time and better communication with stakeholders.Worked with IT to create a new online onboarding process for prospective subcontractors resulting in a searchable database for project and contract managers to utilize when compiling teams and filling subcontractor roles Show less

Englewood, Co

Gave vendor orientation seminars to 150 interested companies in the Denver area on how to effectively do business with the University of Colorado.Streamlined and improved reporting system to eliminate nearly all manual data entry to complete federal reporting requirements in record time and with much more accuracy, virtually eliminating the need for re-submittals.Implemented new database to track small business spend against federal goals, as well as reporting for the first… Show more Gave vendor orientation seminars to 150 interested companies in the Denver area on how to effectively do business with the University of Colorado.Streamlined and improved reporting system to eliminate nearly all manual data entry to complete federal reporting requirements in record time and with much more accuracy, virtually eliminating the need for re-submittals.Implemented new database to track small business spend against federal goals, as well as reporting for the first time, CU’s total spend by small versus large business improving CU proposal submittals to clients.Led effort to coordinate annual Supplier Showcases on each campus, including over 100 suppliers and 1,200 campus participants strengthening CU’s cumulative buying power by encouraging campus buyers to use approved CU vendors and CU price agreementsEducated Purchasing Agents as well as department buyers on all four campuses on the importance of the Small Business Program via training sessions and improved internal marketing efforts Show less

Denver, Co

Supported CH2M HILLs Supplier Diversity & Small Business Program, worked closely with the Director of Supplier Diversity & Small Business to ensure full compliance, trained employees, worked with vendors to submit proper documentation, submitted proposal narratives and subcontracting plans, chased and captured national-level client awards for an outstanding Supplier Diversity & Small Business ProgramEducated employees on the importance of the Supplier Diversity and Small Business… Show more Supported CH2M HILLs Supplier Diversity & Small Business Program, worked closely with the Director of Supplier Diversity & Small Business to ensure full compliance, trained employees, worked with vendors to submit proper documentation, submitted proposal narratives and subcontracting plans, chased and captured national-level client awards for an outstanding Supplier Diversity & Small Business ProgramEducated employees on the importance of the Supplier Diversity and Small Business Program through presentations, web-based training materials, conference calls, and written policies and procedures Accountable for $300,000 worth of equipmentManaged the Contracts, Audit, and Procurement Diversity Awareness Work Group (CAP DAWG) created to educate employees on the importance of diversity and inclusiveness, resulting in well-attended monthly diversity seminars targeting issues regarding generational, ethnic and racial, gender, and other differences in the workplaceLed and modernized intensive biannual reporting on 120+ contracts required by the government, always submitting at least three days in advance of deadlines with very few errors and re-submittals, enhancing CH2M HILL’s reputation with clientsTrained employees, counseled interested small businesses, write proposal narratives, submit federal reports Responsible for monitoring buying activities of contract administrators and implementing programs to increase small business participation and full compliance with government regulations regarding subcontracting for CH2M HILL’s contracts with AFCEE Show less

Ba, Anthropology

Education record