Amber Quattlebaum Email & Phone Number

Charlotte, Nc, Us

Us

• Shoot, review, and approve photos of all outreach events to share on various social media platforms.• Post various messages to market and retain followers as well as inform various markets of events, offerings, and fundraisers. • Utilized various social media platforms, to create innovative ways to draw, attract and retain new followers and volunteers.• Successfully track and house all outreach and social media data for record keeping purposes, to create statistical reports as requested.

Washington, Dc, Us

• Subject Matter Expert (SME) on SBA Covid-19 programs and services.• Assisted customers with their Economic Injury Disaster Loan (EIDL) application statuses, document uploads, created notes in the rapid system, and forwarded issues to the high priority team on their behalf.• Assisted customers with their inquiries into the Paycheck Protection Program (PPP) by looking into their status in the Capital Access Financial System and sending up a report to headquarters on their behalf for forgiveness issues with their lender. • Second level reviewer for the PPP loan forgiveness process – thoroughly reviewed important documents alongside the SOP and Interim final rules to determine if the applicant can proceed with the process. • Reviewed important documents to clear holds placed on the borrower’s applications.• Outreached and marketed SBA programs and services to current and future small business owners through virtual and in person presentations and trainings.• Edited and distributed press releases and important news updates regarding SBA and the programs and tools offered as it is released from headquarters.• Created newsletters to issue through the Microsoft Dynamics application to the lenders, resource partners, and general audience on a weekly and monthly basis.• Updated and maintained the media database, social media pages, and the event calendar.

Mason, Oh, Us

● Reviewed business documents with the customer to ensure completeness and accuracy.● Reached out to past due clients to collect on balances via phone and email attempts.● Collected and posted funds to accounts in the SAP system.● Analyzed, reviewed, and entered data into the electronic SAP system.● Attended staff meetings with service and office management teams to discuss specific accounts and contracts.● Assisted staff and customers with their technical and operational issues.

Chicago, Illinois, Us

● Managed the men's department staff ensuring efficient organization and maximum sales potential.● Managed 10 - 12 cashiers with cashier drawers and daily in-store schedules. ● Collaborated with staff to receive, stage, and display new merchandise efficiently and effectively.● Answered customer complaints and concerns with a win-win goal for store and customer.● Assisted customers with returns, exchanges, bill pay, checking cashing, and checkout.● Successfully troubleshooted mechanical and technical issues with cash registers and computers.

Charlotte, Us

● Provided friendly, courteous, and timely service.● Initial point of contact for customers at the drive thru as well as the front counter● Prepped food and drink products for the workday each morning

New York, Ny, Us

• Assisted with set up and breakdown of equipment for shoots• Picked up and returned equipment to rental houses for shoots• Worked as a production assistant on several commercial shoots• Ensured that time sheets were filled out correctly• Shopped for props and wardrobe for shoots

• Updated contact database• Conducted surveys via phone interview• Contributed stories to the newsletter and write up success stories for clients

• Set up photography equipment, including: lighting, backdrop, cameras• Help take photos and print them immediately afterwards for purchase

• Perform general office duties including answering phone lines, errands, and copying• Assist career staff with all office events and complete assigned projects as needed

Charlotte, North Carolina, Us

Bachelor of Arts Degree in Communication Arts

•Created and updated a monthly bulletin (“Charlotte in 2012”) •Scrapbook documenting all DNC-related activities and events •Contributed to office team projects including: committee promotional materials and voter & volunteer registration

• Worked with on-air production staff and the Program Director to deliver radio show• Attended sales pitch meetings under the supervision of the General Sales Manager

Master Of Fine Arts (Mfa), Film And Television

Ba, Mass Communications

Bachelor Of Arts, Communication Arts