Amber Winter Email and Phone Number

As the Chief Revenue Officer at SuiteDynamics, I drive revenue strategies and growth initiatives for our NetSuite implementation and consulting practice.

After Forj and Web Courseworks merged in January 2023, I stayed on as a leader on the executive team at Forj. In my role as Chief Client Officer, I established the foundation of Client Success and managed internal client teams and external client relationships for Forj, Web Courseworks, and the subsequent acquisition of Mobilize (250+ clients). In my time in the role, our team accomplished: - Gross retention of 97% - Net retention of 107% - Increased NPS by 38 points from Spring to Fall - Supported 978,500 unique users across our products

Led the business through a transformation from a custom-development, services model to a product-focused software company. This included: - Building and leading an advisory board- Hiring key executives (CRO, CTO, VP of Professional Services) - Transitioning to SaaS technology standards: Agile, Kanban, Squad Design, Product Management- Transitioning from licensing model to recurring revenue Successfully managed the sale of Web Courseworks to Forj Software (VC-backed) and transitioned to the Forj Executive Team to continue leading the business. Key Metrics from 2016 - 2022: - Revenue growth from $3.5M to $9.2M with increasing ARR- Grew EBITDA from $500K to $1.2M with increasing margins- Average Net Retention Rate of 110%

Aldi taught me the ultimate lesson in efficient operations of a business and how to leverage simplicity in business. I oversaw a district of stores in the Milwaukee area and accomplished: - Record Weekly and Monthly Sales - Record Productivity - Increased Staff Retention

Managed daily operations for the admissions to the Evening and Executive MBA Programs. - Marketed and ran admissions events for prospective students- Processed 300 applications annually - Scheduled prospective student interviews and visits- Developed communication plans and wrote communications to market the program- Transitioned CRM tool to aid in application testing and managing prospects and applicants- Marketed and managed contracts and contacts for 50+ events- Trained new program assistants and permanent staff on Standard Operating Procedure- Built training and operations manual for department