As a recent graduate with a First-Class Honours BSc in Business Management, I am passionate about leveraging my academic knowledge and hands-on experience to drive operational excellence. Over the past 4+ years, I’ve developed strong customer service skills, where I honed my ability to communicate effectively, manage small teams, and make decisions improving service outcomes.I recently completed a highly rewarding internship with Amazon Operations, where I gained valuable insights into large-scale logistics, process optimization, leadership, and their peculiar ways. I have been able to participate in and lead a variety of projects which have focused on sustainability challenges and employee satisfaction in the workplace.Expertise:People Management: Proven ability to motivate, coach, and manage teams to achieve performance goals.Effective Communication: Strong verbal and written communication skills to interact with diverse teams and stakeholders.Leadership: A focus on developing others, fostering collaboration, and maintaining a high standard of operational efficiency.I am excited to continue my journey with Amazon and look forward to contributing to operational success while continuing to grow professionally.