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Amber Simonsen is listed as Director, Passenger Service Systems Integration at Alaska Airlines, based in Greater Seattle Area, United States. AeroLeads shows a matched LinkedIn profile for Amber Simonsen.
Amber Simonsen previously worked as Director, Enterprise PMO Commercial Portfolio at Alaska Airlines and Commercial Project Director - Airport Lobby Transformation at Alaska Airlines. Amber Simonsen holds Bba & Ba, Business And Economics from Pacific Lutheran University - School Of Business.
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Senior level transformation leader grounded in agile and traditional project management principles and change management leadership. Passionate about helping senior executives deliver on their big ideas in the most effective way possible. Certified PMP with a track record of success in enterprise-level program and product delivery across tech, government, transportation, and hospitality industries. Launched products responsible $1B in revenue, managed project portfolios of over $500M, and lead change management programs that impacted over 15K frontline employees. I'm the creator of the Wow! Statements method for uncovering the aspirational objectives for our projects, initiatives, and programs. I also speak and write about how to work better, deliver exceptional results, and still get home for dinner. Visit abetter40.com to learn more.
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Seattle, Washington, Us
Lead the airline systems integration of Alaska and Hawaiian Airlines to create a single backend system that delivers a seamless guest experience from booking to bag drop for guests of both brands.
Seattle, Washington, Us
Lead the development of the commercial portfolio of projects to support the overall business strategy and Alaska & Hawaiian Airlines integration. Partnered with commercial division executives to drive the translation business strategies into project roadmaps for Marketing & Guest Experience, Corporate Real Estate, Revenue Management, Commercial Products, Ecommerce, Loyalty, Alliances, Network.
Seattle, Washington, Us
Leading the transformation of the airport lobby experience to deliver innovative technology solutions, simplified processes, and a complete $500M remodel of Alaska's flagship lobby at SeaTac airport, PDX's stunning western expansion, and SFO's move to remodeled T1. Working directly with CCO and Sr. VPs on program strategy, enterprise planning, and governance.
Seattle, Washington, Us
Lead an amazing team of marketing managers who develop and deliver our cabin products, airport experience and branding, designer uniform program, inflight wi-fi & entertainment, and our award-winning inflight experience.2022 win - spearheaded maintenance & engineering partnership for aircraft mod programs and guest experience upgrades.2021 win - Lead return to service post-COVID strategy.2020 win - standing up Next Level Care, our comprehensive COVID-19 health safety program to ensure a safe day of travel experience across all our touchpoints. And, delivering the award winning Luly Yang Uniform program to our amazing employees.2019 win - launching our new aircraft interior package 2018 win - unifying the Alaska and Virgin America inflight experience post merger
Seattle, Washington, Us
Leading the execution of the Commercial Division portfolio of projects for the Alaska Airlines/Virgin America integration working directly with senior executives and project leaders from across the company.
Seattle, Washington, Us
- Brought the Premium Class product to market for all of Alaska's Boeing 737-800/900/ER fleets in January 2017. Served as Program Manager for our project teams comprised of over 200 employees and contractors. Together we modified over 100 aircraft, trained all Flight Attendants, airport agents, and call center agents, and deployed one of the biggest investments in our ecommerce platforms to date. - Lead comprehensive, enterprise-wide, go to market program for Alaska's updated brand involving over 25 project managers and business leads. Launched 1/25/2016.- Managed the development of the Gear Up leadership program for over 1000 employees. Program won the Leadership 500 award for top program in 2015.- Initiated and planned the customer insight project that resulted in the launch of Alaska Listens.
Lakewood, Wa, Us
- Initiated and then managed the enterprise project management office (PMO) responsible for a $35 million portfolio and annual strategic planning. - Lead a select team sponsored by the CEO through a two year strategic public outreach initiative that received national recognition and resulted in more than 30,000 individual contacts. - Implemented a decision tracking process for a Pierce Transit’s executive team which yielded 120 completed actions in 6 months. - Lead the design team for the Fall 2008 Board of Commissioners Retreat which resulted in action taken by the Board that allowed Pierce Transit to weather the recession. Ongoing design team member. - Lead an internal innovation team through the process of creating new and innovated delivery methods and product enhancements.
Lakewood, Wa, Us
- Delivered SharePoint-based intranet solution and first phase of an enterprise content management system after 5 previously stalled attempts by the organization. - Created and implemented an enterprise policy and procedure program resulting in over 700 written documents.- Managed the social media project for Pierce Transit resulting in the launch of their Facebook and Twitter pages.
Plano, Texas, Us
Implemented ERP system for small to medium governments and municipalities. Specialized in HR, Payroll, and Recruiting modules of Eden technology package. Lead process improvement sessions with clients and worked with senior leaders to manage organizational change.
Medford, Or, Us
Big wins:1) Designed new tracking system for management recruiting2) Initiated college recruiting strategy3) Created an interim CRM program - Utilized Six Sigma DMAIC methodology for problem resolution in customer relations - Co-designed and implemented spreadsheet package for over 70 customer relations managers that transformed the position to a value-added process
Quick answers generated from the profile data available on this page.
Amber Simonsen works for Alaska Airlines.
Amber Simonsen is listed as Director, Passenger Service Systems Integration at Alaska Airlines.
Amber Simonsen is based in Greater Seattle Area, United States while working with Alaska Airlines.
Amber Simonsen has worked for Alaska Airlines, Pierce Transit, Tyler Technologies, and Lithia Motors.
You can use AeroLeads to view verified contact signals for Amber Simonsen at Alaska Airlines, including work email, phone, and LinkedIn data when available.
Amber Simonsen holds Bba & Ba, Business And Economics from Pacific Lutheran University - School Of Business.
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