- Develop and execute the end-to-end strategy and long-term product vision of Salesforce CRM, encompassing Top-of-Funnel, Opportunity lifecycle, and Quote-to-Cash- Lead team of senior product managers and solution architects in creating and launching impactful solutions- Collaborate with user base to discover new opportunities for CRM enhancements- Own and leverage key success metrics to drive continuous improvement within CRM products- Conga Inspire award winner for business transformation after implementing Turbo Pricing

-Hired and led teams of Product Managers, Business Analysts, Solution Architects, and Developers, who are responsible for managing and configuring Salesforce, and Conga CPQ/CLM-Defined and drove the vision of Quote to Cash solutions and product roadmap-Scaled quote-to-cash solutions to support growth from $400M to $1.3B in annual revenue-Launched innovative and forward thinking products and features, with a focus on improving user experience and efficiency within the quote-to-cash process- Facilitated vendor negotiations for multi-million-dollar software renewal cycles-Defined, analyzed, and reported on key business and customer metrics in QTC space

-Drove end-to-end product development by bridging business and customer needs with technical requirements-Designed user-centric solutions to enhance operational efficiency and scalability -Led a team responsible for managing and configuring Salesforce, and Conga CPQ/CLM-Coordinated prioritization, shaping, and delivery of quote-to-cash solutions-Created release notes and communicated upcoming product features to users

-Lead the implementation of Conga in SFDC including CPQ, CLM, Approvals, and X-Author-Created and maintained Twilio’s CPQ instance by leveraging price lists, product catalog, price matrices, price rules, deal guidance, approvals, and templates

Responsible for designing processes throughout all functions, providing Salesforce.com CRM support, and contract management. Primary responsibilities include process development, Salesforce administration, contract and data management, and reporting/analytics.Salesforce Administration• Design, develop, and configure customized solutions using the full Salesforce toolset including custom objects and fields, validation rules, workflows, approval processes, etc• Manage integration between Salesforce.com and other installed applications• Develop and deliver accurate analyses, reports and dashboards, and ad-hoc requests for the entire organization to help drive revenue and optimize sales efficiency and effectiveness Integration and System Scoping• Performs feasibility analysis, scopes projects, and works with the project manager to define deliverables, and negotiate on product functionalities• Manage and run all stages of project implementations from business and technical requirements gathering to post deployment support Contract Management• Manage all processes from contract creation to signature to include designing contract templates, customization of contract terms, and signature management using Docusign• Manage relationship with legal team for contract negotiations to ensure timely review and approval of variations• Maintain contract management system and document all contract customizations

Northrop Grumman Information Systems (NGIS)Business Management Professional Development ProgramThis program provides participants with challenging assignments in multiple functional areas within business management on a rotational basis, consisting of three 8-month rotations, with permanent assignment thereafter.Financial Analyst, Cyber Division• Performed variance analysis, capital reporting, and expense review, contributing to on-time monthly close deliverables, as a member of the Financial Planning and Reporting team • Forecasted and managed the $6M annual budget for capital expenditures and the $4M budget for unallowables• Created and distributed weekly reports tracking labor utilization and employee benefit categoriesContract Administrator, Intelligence Systems Division• Lead cross functional proposal teams resulting in over $150M in contract awards and funding• Performed analysis of external documents to determine their compliance with policies and procedures (non-disclosure, teaming agreements, terms and conditions, and statements of work)• Collaborated with various functions including legal, business development, billing and invoicing, and pricing, to get contracts and proposals approved• Managed over 20 contracts, with the largest being over $300M in award and funding valueSupply Chain Coordinator, Information Systems Sector • Developed multi-sector tool kit and collaboration website for the supply chain function• Managed six protégés in the Socioeconomic Business Program’s Mentor Protégé initiative• Created a competency model for supply chain employees to facilitate their professional developmentProfessional Development Program Projects • Lead two teams to improve scores on our employee engagement survey• Developed rotation specific guides to improve transition between rotations• Presented action plans and deliverables to rotational managers and top level management

• Purchased parts and supplies for all departments• Contacted vendors to place and monitor purchase orders• Collected and organized invoices for the receiving department• Created and managed reports for late purchase orders and shipping