RingIQ.ai is an advanced app that uses AI to identify second chance opportunities and offers the office's front office to maximize their time and efficiency by prioritizing calls and identifying areas of improvement. I enjoy wearing multiple hats and having the opportunity to work on ongoing R&D with my teammates as we create improved AI products to benefit our clients.

I have the pleasure of being responsible for Payroll Administration and Accounts Payable and like to take on additional projects to ensure the success of our team and our company.

I work directly with doctors/owners and their staff to ensure insurance reimbursement is received according to contracted insurance rates for all clinical procedures and medical services provided. I am responsible for the billing, coding and posting of insurance services and management of the ARA for these insurance accounts, and I provide remote administrative assistance as needed.

Roles have included Insurance Biller, Clinic Manager, Compliance Coordinator, Emergency Preparedness Coordinator, & working PRN as an ECA with our EMS department. Tasks included converting the clinic into an RHC and then managing it, leading the hospital's conversion and implementation to new EMR/billing software, contract management, provider credentialing and management, Insurance contract management, and more.

This position was my introduction to the healthcare industry and led me to my current role of Insurance Billing, which is something I have a great passion for. I assumed insurance billing from an outside source to increase claims revenue and timeliness in my first six months of employment and was entrusted to manage the office in the doctor’s absence. I provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared medical and financial correspondence. I also co-developed a comprehensive training manual that enabled faster ramp-up for newly hired support staff and insurance billers.

I was entrusted with managing the restaurant in the owner’s absence and training all front-end employees, managing inventory, reconciling the cash registers and make daily deposits. I worked here full-time from 2004-2006 and then part time in 2008 when I was finishing my college courses.

Duties: All Human Resources processes (Schedule for all employees, new employee verification, hire and end employment and manage unemployment claims, train all new employees), oversee Finances (file and pay taxes, pay invoices, create and pay payroll), oversee Housekeeping Dept, and keep rooms filled. I primarily worked first and second shift checking guests in and out, opening and shutting down breakfast, and assisted with cleaning, and would fill in for other departments when they were short.Highlights:• I was hired as a housekeeper and promoted to general manager in 2 days when management learned of my educational background. I had less than one day’s training before the manager and assistant manager left, and therefore I landed on my feet running. It was a wonderful learning opportunity and one I would appreciate having again now that I’ve had further training and have matured. It greatly demonstrated the areas I was lacking in and ones that I wanted to explore further!

I was the first contact with clients when they returned to their office, building, or home. I was responsible for cleaning sites after completion of construction & ensuring the site was ready and details (such as color of paint, etc.) were appropriate. It was my job to ensure the client’s overall satisfaction. Acute attention to detail and stellar customer service were paramount.