SMALL BUSINESS CONSULTING• Coaching and advising entrepreneurs and small business owners to move their careers and businesses forward by identifying big objectives and unique challenges and creating targeted strategies to achieve desired results and overcome obstacles • Improving client’s personal, team, and operational efficiency, productivity, and service delivery; ultimately improving customer satisfaction and engagement, reducing operating expenses, and increasing organizational profitability • Conducting bi-monthly one-hour remote coaching sessions with clients across the USA, tracking client progress, measuring progress against goals, and taking corrective action, as needed, to ensure continuous improvement and client successCAREER SERVICES / EMPLOYMENT PLACEMENT• Consulting, coaching, and assisting clients with a variety of career services including creation of targeted resumes & cover letters, job search strategy and techniques, career transitioning strategy & skills, interviewing skills & techniques, salary negotiation skills & strategies, networking skills and techniques, professional branding, image & stylist services, social media profile enhancement service, and self-promotion strategies & techniques• Connecting employers with qualified employees and providing full-service direct-hire employment placement services BUSINESS OPERATIONS• Assisted with the design and creation of the company logo and website and administer the website and social media pages; making updates and editing or adding content, as needed • Assist with the management and daily operations of the business, including team and vendor management, marketing and sales, financial management, and information technology• Develop product offerings and sell the services of the company• Collaborate with team members, vendors, and partners to deliver outstanding services to clients both in person and remotely / virtually

• Consulting with small business owners to successfully grow their business and reach their personal and professional objectives• Conducting client needs assessments and working with clients to co-create long-term career objectives, strategies and action plans to achieve long-term objectives • Measuring client progress, holding clients accountable to goals, and adjusting action, as needed to ensure successful achievement of their objectives• Collaborating with team members, vendors, and partners to deliver outstanding services to clients both in person and remotely / virtually

• Coaching private clients to successfully enter into the workforce or transition from one role to a different role, from the military to the civilian workforce, or from one industry to another industry• Conducting client needs assessments and working with clients to co-create long-term career objectives, strategies and action plans to achieve long-term objectives • Measuring client progress and adjusting action, as needed to ensure success • Co-creating resumes and cover letters and coaching clients to conduct a job search, prepare and practice networking, interviewing and negotiating skills, and successfully navigate the hiring and on-boarding process• Collaborating with team members, vendors, and partners to deliver outstanding services to clients both in person and remotely / virtually

• Consulting with private clients to successfully enter or transition into the workforce, create resumes and cover letters, conduct a job search, prepare and practice networking, interviewing and negotiating skills, and successfully navigate the hiring and on-boarding process• Collaborating with team members, vendors, and partners to deliver outstanding services to clients both in person and remotely / virtually

CHARFEN (formerly The Charfen Institute) is a world-class coaching and consulting organization transforming the lives of entrepreneurs and empowering clients to live better lives and change the world around them by contributing at a higher level. Helping small businesses get to their next level and empowering entrepreneurs through best business practices, personalized consulting, coaching and training. • Coached C-level executives, small business owners, and real estate agents and their teams to achieve both personal and professional long-term goals and objectives • Empowered entrepreneurs to reach their full potential through best business practices, personalized coaching, and training • Inspired, assisted, and taught small business teams how to start, grow, and run a successful business• Conducted one-on one bi-weekly coaching calls with up to 40 coaching clients per month / averaging 20 client calls per week • Facilitated the client's progress, established positive beliefs, and utilized Charfen content to build the client's business• Worked with clients to develop annual objectives, quarterly targets, monthly goals, and weekly & daily activities that create momentum in both their personal and professional lives• Tracked clients’ progress to monthly and weekly goals, resulting in measurable progress for each client towards their objectives• Sold coaching & consulting services and tickets to live events totaling $46,000 in revenues in one year• Assisted with the planning and presentation of live webinars and training events• Effectively utilized Salesforce, InfusionSoft, Teamwork & Trello Project Management software to complete various projects• Performed all human resources and employee hiring functions for the organization, including recruiting, selecting, and on-boarding 12 new hires for various departments throughout the organization• Created and documented a proprietary selection process with an instruction manual & easy to follow checklists

ITT was a private, for-profit, technical institute with 130 campuses in 38 states across the United States offering associates and bachelors degrees in the fields of technology, criminal justice, and business management. (Closed 2016)• Managed the daily operations of the Career Services Department and staff of Career Advisors and student workers to achieve an 80% Graduate Employment Rate and rank #8 on the Top 10 List of 130 campuses nationwide• Promoted to the role of Director after two years working as the Chair, School of Business and Project Management• Solicited employers for job opportunities, sourced, screened, and matched students & alumni to jobs and made job placements • Taught job search, interviewing, negotiating, networking, resume & cover letter writing, professional branding, portfolio-making, and other employment-related skills to students and alumni• Developed and implemented marketing strategic plans to exceed graduate employment goals for the campus and department• Scored 100% on Presentation Skills Certification exam and maintained required certifications throughout tenure in role• Oversaw training and development of the career services staff; coaching and mentoring the Assistant Director for promotion• Developed and maintained systems used to identify employment opportunities for students, built and maintained relationships with local and regional corporations and organizations, and assisted graduates in securing employment in their field of study• Conducted "mock interviews" with each member of the graduating class to ensure students’ were prepared for the job search (1000+ students)• Oversaw the administration and maintenance of the Career Services Department database• Maintained department compliance with government & accreditation regulations ensuring adherence to ethical and legal standards • Managed the Employee Quality Survey process for both employers and graduates and served on the school’s Advisory Committee

• Managed the School of Business associate’s and bachelor’s degree programs for Business Management and Project Management • Effectively managed programs and 15 faculty / instructional staff within the associate degree program in Business Management and the bachelor’s degree program in Project Management - Construction• Hired, trained, and managed all adjunct faculty instructors for the School of Business and managed the students in the programs• Ensured proper instruction and delivery of curricula in the appropriate learning environment for all Business and PM courses• Supported student needs, monitored student attendance and grades to ensure accuracy and compliance with organizational policies and procedures, and provided academic advising to students to promote successful achievement of learning outcomes• Promoted student enrollment growth and implemented retention initiatives to maintain existing student population• Actively participated in campus special events and graduations, community service programs, and professional conferences• Collaborated with the Director of Career Services to improve student competencies and affect graduate employment outcomes• Repeatedly taught a minimum of two Business and / or Project Management courses per quarter• Promoted the ITT corporate mission and core values daily to meet or exceed company objectives for the Austin campus• Promoted to the Chair position after working for two years as a part-time Adjunct Faculty Lecturer

• Repeatedly taught multiple sections of hybrid classroom courses for the School of Business, including General Business and Career-related courses for the associate’s and bachelor’s degree programs in Business and Project Management utilizing a variety of pedagogy including print and digital formats to achieve desired learning outcomes • BU318 “Human Resources Management Accounting” • BU121 “Introduction to Business in a Global Society” • BU271 “Professional Communications” • BU241 “Principles of Marketing” • TB332 “Professional Procedures for Portfolio Creation” • BU222 “Business Law – Contracts & Torts” • PM351 "Project Management Team Communications"

Hawaiʻi Pacific University, commonly referred to as HPU, is a private, and nonsectarian university in Honolulu and Kaneohe, Hawaiʻi. HPU is the largest private university in the central Pacific, most noted for its diverse student body of nearly 5,000 students, representing nearly 65 countries.• Repeatedly taught multiple sections of hybrid classroom and online courses for the College of Business to active duty military, Department of Defense contractors, and military dependents on various military bases, including Kaneohe Marine Corp Base, Pearl Harbor Naval Base, and Hickam Air Force Base with classes consisting of 10 – 40 students per section utilizing a variety of pedagogy • Taught multiple sections of MGMT 1000 “Understanding Business” • Taught multiple sections of MGMT 3100 “Business & Society” • Taught multiple sections of MGMT 3441 “Improving Organizational Performance” • Taught multiple sections of MGMT 3500 “Strategic Planning” • Taught multiple sections of MGMT 3400 “Human Resources Management” • Nominated for “Most Outstanding Adjunct Instructor” Award in both 2005 & 2006

Brigham Young University–Hawaii is a private university located in Laie, Hawaii, United States. It is owned and operated by The Church of Jesus Christ of Latter-day Saints. BYU-Hawaii was founded in 1955 and offers programs in mathematics, liberal arts, and business management.• Repeatedly taught multiple sections of hybrid classroom and online courses for the Business Management Department consisting of 10 – 40 students per section utilizing a variety of pedagogy including print and digital formats to achieve desired learning outcomes• Taught two class sections per semester of BUSM 310 “Leadership Principles and Management”• Taught one classroom section per semester of PSYCH 321 “Organizational Behavior” for the Psychology Department• Developed digital and print materials, resources, activities and teaching tools to supplement the course text and online resources• Consistently received the highest teacher evaluation scores of any faculty member in the department including full-time Professors

Loyola Marymount University is a private Jesuit and Marymount university in Los Angeles, California. The university is one of 28 member institutions of the Association of Jesuit Colleges and Universities and one of five Marymount institutions of higher education offering a variety of associate, bachelor, and master degree programs. • Repeatedly taught two sections per semester of MGMT 335 “Human Resources Management” to classes consisting of 20 – 30 students per section utilizing a variety of pedagogy including print and digital formats to achieve course learning outcomes• Developed digital and print materials, resources, activities and teaching tools to supplement the course text and online resources• Presented “Incorporating the Employment Services Sector into the Human Resources Management Curriculum” at the Western Business & Management Teaching Conference February 2002 at LMU campus, Los Angeles, California• Nominated to act as a Faculty Judge for the LMU International Business Ethics Competition, April 2002• Active member 2000 - 2003: The Organizational Behavior Teaching Society