Amber Turmell Email & Phone Number

Denver, CO, US

Denver, Colorado, United States

- In a full-time role, directly supervise and mentor 50+ student staff members in Desk Attendant, Service Center Assistant, and Member Services Manager roles- Evaluate and restructure Desk Attendant and Service Center Assistant training materials including the addition of hands-on training with follow-along materials to enhance information retention using.

Los Angeles, California, United States

- Coordinated and led Marketing Assistants through various projects by conducting weekly meetings, setting expectations, goals, and deadlines through the use of Monday.com- Collaborated with Sales unit to create ideas around increasing Staff and Faculty membership sales such as member day events, promotional item giveaways, reduced price, etc. - Created a.

Fort Collins, Colorado Area

- Multitasked a variety of administrative tasks in a professional work environment both in-office and remotely such as sending emails, documentation, receiving calls, filing, scheduling, researching etc.- Provided direct support to Case Managers in terms of managing clients, schedules, taking messages etc.- Documented every interaction with a student.

Fort Collins, Colorado Area

- Operated and oversaw a fast-paced 175,000 sq. ft facility with a team of 300+ that traffics over 4000+ people a day while providing consistent customer service and employee satisfaction - Managed and supported 50+ Recreation Assistants to ensure they prioritized, risk management, policy enforcement, customer service and cleaning of fitness and recreation.

Fort Collins, Colorado, United States

- Collaborated with campaign team of 30+ motivated individuals under time restraints to quickly and effectively publish content using Instagram and Canva that was consistent with the campaign vision - Increased follower count by 800+ within 3 weeks and increased engagement with crafted informational and entertaining Instagram posts and stories promoting.

Wheat Ridge, Colorado, United States

- Reconstructed the back-end of the website, adding and rewriting meta tags, meta descriptions, and managing SEO for over 1000 products- Successfully redesigned and rebranded website using Adobe Photoshop and ConnectWeb to be consistent with the businesses values and vision - Created personal weekly time-based goals to complete projects for the website.

Wheat Ridge, CO

- Directed up to ten lifeguards at a time while securing the safety and satisfaction of patrons in a facility with 1200+ daily visitors through preventative risk management - Demonstrated excellent team and leadership skills to motivate and keep spirits high for the lifeguard team by developing a strong sense of community - Led and responded to both.