Amber Vu Email & Phone Number

Hanoi Capital Region

-Work with stakeholders to identify and clear functional requirements to ensure that are understood by the development team.-Stay up-to-date on the latest process and IT advancements to automate and modernize systems.-Perform requirements analysis.-Constantly be on the lookout for ways to improve the existing product, discover issues and deliver -better.

Vietnam

- Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.- Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and.

Hanoi, Vietnam

- Setting goals for the work group, developing organizational capability.- Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team.- Plans, identifies, communicates, and delegates appropriate responsibilities.

Novotel Danang Han Riverside

• Oversee the operation of the restaurant, lounge, bar and terrace.
• Provide leadership in the areas of guest satisfaction, service delivery, food & beverage product quality, people management, controls and standards
• Working with the in-house Sales & Marketing team to oversee the PR and marketing of the new F&B outlet and strong emphasis will be placed on sales and revenue generation.
• Take responsibility for the appropriate cost centres and service experience across the food and beverages
• Identify creative ways to encourage revenue growth and run the restaurant in a style similar to an independent restaurant and bar operation.
• Run daily departmental meetings.

15 Pham Hung Street, Hanoi

• Communicating with customers/partners via email, skype, etc…
• Working on client's requirements, amendments, updating and translating
• Cooperate with Training, Production and QA Department to implement the new updates
• Handling and solving all emails in a shift, follow up and hand over between shifts
• Work with Onboarding team to update templates, comments, image samples that required by partner/client
• Handling requests from customer/partner by providing smooth and efficient services and maximizing their satisfaction. Assist them to find images, folders…

London, United Kingdom

• Serving customer with the highest customer services as the business’s main target.
• Taking order, knowing customer’s personally liking and their own orders, serving every single dish to customer to be exact.
• Making Vietnamese and Italian coffee, along with cocktails and some of the deserts.
• Helping all co-workers with all other tasks during busy days to get the job done.
• Performing regular and scheduled cleaning tasks.
• Working as Human Resources, responsible for hiring staff, scheduling and managing staff in general.

London, United Kingdom

• Coordinate all research events on behalf of the R&D Department ( conferences, seminars and meetings)
• Database management, promotion, arrangement, evaluation and review of all research projects including stakeholder relationship management internally and externally
• Support the development and maintenance of relationships with global branches.
• Building partnerships with external organisations to ensure the continuing work of R&D leads to promotes networking and engagement of research expertise.
• Build the capacity of other departments on-boarding of research projects is constantly improving.
• Coordinate with all departments to public output, research report, case studies, speeches and presentations

Hertfordshire United Kingdom

• Guiding new international students to complete enrolment documents.
• Helping students with school information.
• Handling complaints and sorting out to different departments.
• Consult students with care.
• Working in a college's office to sort out visa documents. Giving new coming students help, comforting them in order to fit in a new environment.Holding welcoming college events.
• Giving new coming student help, comforting them to order to fit in new environment.

Bachelor'S Degree, Business Administration And Management, General, Second Class Honoured

Diploma, Business, Management, Marketing, And Related Support Services, Second Class