Amber Farrington Email & Phone Number

Bismarck, North Dakota, US

• Develops and implements comprehensive communication plans for Commerce.
• Manages media and public relations, serving as the primary contact for critical information.
• Drafts talking points, coordinates interviews, and maintains a positive image for Commerce leadership.
• Writes and edits content for various platforms, including media releases, advisories, and annual reports.
• Supports social media efforts and contributes to marketing material editing while ensuring alignment with agency standards.

Columbus, Ohio, US

Columbus, Ohio, US

• Managed all aspects of membership development, including recruitment, retention, recapture, and new market exploration.
• Developed targeted, effective communications for potential, current, and lapsed members across multiple channels, including email, print materials, web content, and social media.
• Identified and addressed barriers to support increased member diversity and inclusion, ensuring that the membership is reflective of its values and mission.
• Collaborated with volunteer leaders, staff, and other stakeholders to drive key projects and committee initiatives that advance the strategic plan and enhance the overall membership value proposition.

Reston, Virginia, US

• Developed and executed targeted engagement strategies to identify and cultivate new members, as well as retain current members.
• Collected, interpreted, and leveraged campaign analytics to optimize future membership and marketing tactics, delivering real impact on our bottom line.
• Coordinated content and distribution of bi-weekly e-newsletters to our membership base, providing regular updates and value-added content.
• Identified member needs and addressed key issues through targeted content, ensuring that our membership remains engaged, informed, and satisfied.

Reston, Virginia, US

• Coordinated the creation and distribution of internal and external communications, from scheduling and preparation to editing and sending electronic communications, and providing data analytics reports to stakeholders.
• Developed tactical plans for committee initiatives, ensuring adequate lead time to secure resources and achieve successful outcomes.
• Led the development and direction of creative campaigns, programs, and products, leveraging market research and cross-functional collaboration to deliver measurable results.

Mclean, VA, US

• Served as one of the main points of contact for healthcare client’s daily technical or service needs for their Career Centers.
• Assisted in maintaining and expanding client relationships by developing strategic efforts and interfacing with multiple departments to best address their needs.

Ashburn, VA, US

• Responsible for communicating client needs to the development team and translating the business needs for the team.
• Determined operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
• Provided references for users by writing and maintaining user documentation; providing help desk support, and training users on the software.
• Assisted in configuring devices for clients using AirWatch MDM. Also responsible for troubleshooting device issues with AirWatch.